Support » Plugins » automattic stats plugin – where are my stats

  • Here’s the thing. I installed the plugin, got the API key. So far, so good. But – when I click on “blog stats” it asks for a user name and password. I type in the one for my blog and it says it’s wrong. I hit the “I forgot password’ and it never comes. I want to see my stats. How can I do that?

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  • The user name and password is the one you use to register for the api key. It’s actually a account.

    Oh, well I already had an API key for Akismet. I used that key. Did I do something wrong? It seemed to work. The dashboard has the tab “Blog Stats”. It’s just when I click on it, it asks for user name and password.

    Yes, you can use the same API key.
    The username and the pw it is asking for – are for your wordpress.COM account (where you got the API key). Log in once and then you can forget it.

    Moderator Samuel Wood (Otto)

    (@otto42) Admin

    The automattic stats plugin uses the WordPress.COM stats engine to gather stats for your WordPress.ORG blog. So you need to use your WordPress.COM login. The one you registered to get the API key in the first place.

    Edit: Or what moshu said. 🙂

    Well this time it worked. They sent me the same user name and different password and it worked. I didn’t even do anything different than before.

    Now, I have a different puzzle to solve. I get to this Global Dashboard which looks similar to my blog’s dashboard, but the links are different and when I try to click on View Site, it’s not my blog. I thought they’d be integrated. I thought I’d just click on the Blog stats and get my stats. Why doesn’t it work that way?

    Moderator Samuel Wood (Otto)

    (@otto42) Admin

    Why doesn’t it work that way?

    Because that’s not how it works.

    The “Global Dashboard” is on your account. It’s sending you to when you click Blog Stats. This is because that plugin is leveraging the existing stats system they have at

    There’s a link on your blog stats page that says “Back to Dashboard”. Click that to return back to your own blog.

    Got the key and tried and now I get this.
    Error from last API Key attempt:
    The owner of that API Key is not on the access list for this blog. When this blog was registered, ………’s API key was used. To add you to the access list, …….. must visit this blog’s stats dashboard page and use the form at the bottom of that page.

    I’m stumpped now. How does ……… visit the blog’ stats?

    This blog is over a year old and worked just fine until now.

    thanks for helping, everyone

    erika: you must log into as ……. and go to the Blog Stats on the dashboard.

Viewing 9 replies - 1 through 9 (of 9 total)
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