Title: Automation not working
Last modified: May 21, 2026

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# Automation not working

 *  Resolved [kdowdva](https://wordpress.org/support/users/kdowdva/)
 * (@kdowdva)
 * [2 weeks, 3 days ago](https://wordpress.org/support/topic/automation-not-working/)
 * I set up a pop-up for my website so when people submit their information, an 
   email is supposed to be sent to them with a download link. The email is not sending.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/)
 * (@wpmudevsupport14)
 * [2 weeks, 3 days ago](https://wordpress.org/support/topic/automation-not-working/#post-18915571)
 * Hi [@kdowdva](https://wordpress.org/support/users/kdowdva/),
 * I hope you are keeping well, and sorry to know that you are experiencing an issue.
 * Can you please confirm if you have a pop-up or slide-in module configured on 
   your website? Would it be possible to share a screenshot of how you have configured
   the email notification so that we can get a better idea?
 * The Hustle plugin uses the default WordPress email function, wp_mail(), to send
   emails. Could you please use an Email log plugin to check if the emails are being
   generated from the WordPress end?
 * The following plugin can help with email log: [https://wordpress.org/plugins/email-log/](https://wordpress.org/plugins/email-log/)
 * Please update us here with the results so that we can help you further.
 * Best Regards,
    Nebu John
 *  Plugin Support [Dmytro – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport16/)
 * (@wpmudevsupport16)
 * [1 week ago](https://wordpress.org/support/topic/automation-not-working/#post-18924538)
 * Hello [@kdowdva](https://wordpress.org/support/users/kdowdva/),
 * I hope you’re doing great today!
 * As we didn’t hear from you for some time, I’ll be marking this thread as resolved
   for now. Please feel free to reopen it, if you need our further assistance.
 * Best Regards,
    Dmytro

Viewing 2 replies - 1 through 2 (of 2 total)

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 * ![](https://ps.w.org/wordpress-popup/assets/icon-256x256.gif?rev=3446944)
 * [Hustle - Email Marketing, Lead Generation, Optins, Popups](https://wordpress.org/plugins/wordpress-popup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-popup/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-popup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-popup/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Dmytro – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport16/)
 * Last activity: [1 week ago](https://wordpress.org/support/topic/automation-not-working/#post-18924538)
 * Status: resolved