Never mind! After posting I found the FAQs and see you already have this in place with the [hfe_current_year] shortcode. Thanks!
Spoke too soon – it’s not working. It works in the Elementor editor, I see the current year when I’m working on the footer, but then when I go to the site it’s not showing the year, just the [hfe_current_year] shortcode visible. What am I doing wrong here? Thanks. You can see it at https://new.bradsachs.com
Didn’t get a response so I’m closing the ticket and using a different plugin.
Hi @jonasweb,
Sorry, for some reason, I missed your thread 😑
The shortcode is working fine on my dev site. Refer to this video, please.
Could you please let us know the theme you are using? Just in case the Widget doesn’t work for you because of the theme.
I look forward to hearing from you.
Kind regards,
Herman 😊
PS. If you would like to get a faster response, please get in touch with us using the form as mentioned in this thread.
Hi and thanks for getting back to me. It’s the Elementor Hello theme which I assume would have no conflicts with your plugin. I tried disabling all the plugin as well, but the one that seems to be making it stop working is Elementor – it works fine with all other plugins activated but then stops when I activate Elementor. Any ideas? Thanks.
Hi @jonasweb,
It’s still working fine on my dev site, even with Hello theme. Please refer to this video.
Your statement
it works fine with all other plugins activated but then stops when I activate Elementor.
This plugin will not work without Elementor plugin is activated. So, there’s no way the shortcode will work if you deactivate Elementor.
I look forward to hearing from you.
Kind regards,
Herman 😊
I mentioned the plugins to rule out conflicts, but that’s not the case. What else could it be? Some server setting perhaps? Have you ever seen this before? Thanks for your help.
Hi @jonasweb, sorry for the delay.
Please consider reaching out to us using the form available on this page, so we can take a look at this closer. You can mention this thread, so you don’t need to re-explain your query.
Once you submit the form, please mark this thread as Resolved
.
Kind regards,
Herman 😊