Support » Plugin: JS Help Desk - Best Help Desk & Support Plugin » Automatically create a ticket when user sends form

Automatically create a ticket when user sends form

  • Resolved aaroncabanas

    (@aaroncabanas)


    11 months, 3 weeks ago

    Hi,

    I currently have a support contact form where people can send us their needs or questions. We would want to add kind of a “tracking” so that the customer can see the submision state when he/she wants to.

    Is it possible to do it with this plugin? I used Form Maker to create that form.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author JoomSky

    (@rabilal)

    11 months, 3 weeks ago

    Hi,

    You can create custom fields according to your requirement.
    Admin > Help Desk > Tickets > Fields

    Regards

Viewing 1 replies (of 1 total)
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