Title: Automatic user creation
Last modified: June 12, 2018

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# Automatic user creation

 *  Resolved [hiboubox](https://wordpress.org/support/users/hiboubox/)
 * (@hiboubox)
 * [8 years ago](https://wordpress.org/support/topic/automatic-user-creation-2/)
 * Hi All,
    I try the wsdesk plugin, and have some question : 1/ I’ve chech automatic
   user creation, and that does’nt work (no user creation) 2/ how to create a user
   ticket (for him, if I open ticket by phone).
 * Regards.
    Sam

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * (@wsdesk)
 * [8 years ago](https://wordpress.org/support/topic/automatic-user-creation-2/#post-10395682)
 * Hi,
 * 1. When you enable create WordPress user while guest user submits the tickets
   through the form it should create a new user. If you are not able to get it working
   please raise a ticket here:- [https://wsdesk.com/support/](https://wsdesk.com/support/)
 * One of our support executives will look into the issue and provide you with a
   fix.
 * 2. You can create a new ticket from the main ticket area using a ‘+’ button at
   the top right corner of the main ticket list. Hope this is what you want. Please
   correct me if I wrongly understood your query.
 *  Thread Starter [hiboubox](https://wordpress.org/support/users/hiboubox/)
 * (@hiboubox)
 * [8 years ago](https://wordpress.org/support/topic/automatic-user-creation-2/#post-10395695)
 * Hi,
    Tks for answer. For 1, I’ve create ticket.
 * For 2, when I use the ‘+’ button, where can I select customer account ?
 * Regards.
    Sam
 *  [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * (@wsdesk)
 * [8 years ago](https://wordpress.org/support/topic/automatic-user-creation-2/#post-10398773)
 * Hi,
 * To create a new ticket, click on the ‘+’ button and enter the email address of
   the ticket requester in the raiser’s email id tab.
 * For further details please refer our documentation:- [https://wsdesk.com/documentation/#tickets](https://wsdesk.com/documentation/#tickets)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Automatic user creation’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wsdesk_8cbad0.svg)
 * [WSDesk - Wordpress HelpDesk & Support Ticket System](https://wordpress.org/plugins/wsdesk/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wsdesk/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/wsdesk/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wsdesk/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/automatic-user-creation-2/#post-10398773)
 * Status: resolved