• Resolved ciromuto

    (@ciromuto)


    Hello ! I downloaded and installed the Pro version with the active license. The problem is that when I activate the new TCF function for privacy the ads are NOT loaded immediately but need to reload the page. Why does this happen? What was the premium version for?

    I Wait You…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support schmidt25

    (@schmidt25)

    Hi ciromuto

    Thanks for reaching out.

    It looks like this question is referring to a premium add-on. The forums on wordpress.org are only for the plugins that are also hosted here. If you need help with any premium extensions of Advanced Ads, I want kindly ask you to reach out to our support, what you have already done in this case.

    Thanks for understanding, and best regards,
    Joachim

    Thread Starter ciromuto

    (@ciromuto)

    yes I have opened a request in premium support but no one has answered yet. time is running out to resolve this case. do you know how soon they answer me?

    Plugin Support schmidt25

    (@schmidt25)

    Hi ciromunto,

    You wrote your message to us on Sunday afternoon. You will receive a reply today, Monday.

    Best regards,
    Joachim

Viewing 3 replies - 1 through 3 (of 3 total)
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