Support » Fixing WordPress » Automatic Upgrade Error: FTP connection failed

  • Resolved Ryan S

    (@ryan_accuwebhosting)


    I have installed a plugin to my blog. When I try to upgrade that plugin automatically, it asks me for FTP details. I provided the same. I am getting this error:

    Failed to connect to FTP Server ftp://mydomain.com

    I have entered the hostname as ftp://mydomain.com/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    Leave off the ftp://. Just put “mydomain.com”.

    If that fails, try mydomain.com:21 .

    thank you Otto for this kind advice.

    am having the same issue, and adding :21 did not help

    any ideas ??

    (am here on a server running linux with plesk. on my other server with cpanel, this upgrade worked like a charm)

    here is an update:

    I had to use localhost:21

    this took me many hours of searching around. finally it worked only with those paramters.

    I of course had then another problem : update cant write temporary file.
    but that was easy.

    I changed the file permission on the whole wp-content folder and all other folders and files in it to CHMOD 0777

    did my upgrade …… it took many many minutes to finish… but finally made it

    then changed back the chmod of wp-content to 0755

    Thanks Marc73!

    localhost:21 did it for me as well.

Viewing 4 replies - 1 through 4 (of 4 total)
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