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Automatic updating not working

  • I am trying to update my WordPress site using automatic updating.
    I enter the correct ftp user and password and I always get two possible errors:

    *There has been an error contacting your WordPress server

    *User / password incorrect
    I am sure that user and password are correct because I have log in to my server with them and I am connected.

    What are the permissions that I should put in the wp-* directories?
    Which group should these directories belong to?
    What else should I take into account for being able to update my Worpress installation?

    The same problem happens when I try to install a plugin.

    Thanks for your attention
    Pedro

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