Title: Automatic Update – help
Last modified: August 20, 2016

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# Automatic Update – help

 *  Resolved [velvetrabbit](https://wordpress.org/support/users/velvetrabbit/)
 * (@velvetrabbit)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/automatic-update-help/)
 * I tried searching to see if anyone else has had this problem, but it seems my
   searchFu is lacking, or no one else has reported this problem on the forums. 
   So, here it goes.
 * Whenever I try to use the automatic update feature (both for WordPress itself,
   and for any plugins), and when I try to install plugins from within WordPress
   itself, it opens the window where it tells me it’s downloading the file, and 
   then it just sits there. I’ve tried leaving it overnight, wondering if a slow
   internet connection were the problem. I’ve tried refreshing the page, assuming
   it had timed out.
 * Nothing seems to work.
 * Useful data: The blog is hosted via 1and1.com (not using the built-in 1&1 blog,
   but independently installed the files myself on my domain). – I was having a 
   problem earlier with internal server errors and found the problem was specific
   to hosting with 1&1 via the forums here and I was able to fix it with the suggested
   solution.
 * I AM able to manual update, but the automatic features are so much more efficient
   and I often put off the manual updates because it’s a little more time consuming
   and I just don’t always have the time to do it when the new updates are first
   rolled out or when I’d like to install plugins.

Viewing 1 replies (of 1 total)

 *  Thread Starter [velvetrabbit](https://wordpress.org/support/users/velvetrabbit/)
 * (@velvetrabbit)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/automatic-update-help/#post-2159394)
 * Ok, after trying to add a plugin that required a newer version of PHP, I figured
   out that the issue regarding automatic updates and installation of plugins from
   within WordPress was that I was using too old a version of PHP. Problem solved.

Viewing 1 replies (of 1 total)

The topic ‘Automatic Update – help’ is closed to new replies.

## Tags

 * [automatic update](https://wordpress.org/support/topic-tag/automatic-update/)
 * [install plugins](https://wordpress.org/support/topic-tag/install-plugins/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 1 participant
 * Last reply from: [velvetrabbit](https://wordpress.org/support/users/velvetrabbit/)
 * Last activity: [14 years, 9 months ago](https://wordpress.org/support/topic/automatic-update-help/#post-2159394)
 * Status: resolved

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