Support » Plugin: Ultimate Member - User Profile & Membership Plugin » Automatic resize does not work

  • Image Upload Maximum Width/Height options do not affect anything. Images are loaded as is. Disabling all plugins does not help.

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @singulis and @itbuero,

    This issue can be caused by some conflicts with some minification/caching plugins or your theme.
    Please do a quick conflict test so we can rule out any conflicts and see if this issue goes away. Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    Nginx caching was used, but not on pages with user profiles. I turned off caching and … nothing has changed. Photos are uploaded to /wp-content/uploads/ultimatemember/ as is, without recompression.
    I checked the work of the Imsanity plugin (for automatic resize) – it does not affect the loading in UM, but it works in WP itself for uploading to a regular gallery.

    • This reply was modified 1 year, 8 months ago by Dmitriy.

    In my case resize doesn’t work in the image is big and I’m trying to investigate why (I have 512MB memory limit so it is not a problem)

Viewing 3 replies - 1 through 3 (of 3 total)
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