Support » Plugin: Popup Maker - Popup for opt-ins, lead gen, & more » Automatic popup on homepage happens everytime you go to homepage

Automatic popup on homepage happens everytime you go to homepage

  • Resolved Garbonso

    (@garyupham)


    3 years, 1 month ago

    I thought the cookie would prevent this from happening. Is there something that I am missing that will allow this to not show up EVERY time somebody goes to the homepage?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Robert Gadon

    (@yogaman5020)

    3 years, 1 month ago

    Hello @garyupham,

    Be sure that your cookie is linked to your trigger. Without a link between cookie and trigger, its as if no cookie was set at all. Edit your trigger to be sure that the cookie ID (‘pum-###’) is selected.

    • This reply was modified 3 years, 1 month ago by Robert Gadon.
    Thread Starter Garbonso

    (@garyupham)

    3 years, 1 month ago

    http://shiftisgood.com/images/cookie.png

    Is this what you’re talking about? This is how I have it set up currently.

    The site I’m using this on btw is http://a10air.com

    Thank you for the help

    Robert Gadon

    (@yogaman5020)

    3 years, 1 month ago

    Hello @garyupham:

    Per your screenshot and what I observed on your site URL, you’ve correctly set and linked your ‘On Popup Close’ cookie to your Auto Open trigger.

    • This reply was modified 3 years, 1 month ago by Robert Gadon.
    Thread Starter Garbonso

    (@garyupham)

    3 years, 1 month ago

    Great! So did you try to go to homepage and replicate my original issue? Did it appear again, even though you had already seen it once?

    Robert Gadon

    (@yogaman5020)

    3 years, 1 month ago

    Hello @garyupham:

    I just visited url http://www.a10air.com/ and the popup is NOT displaying in my browser. That’s because I viewed it yesterday, closed it, and the browser cookie set by the popup is preventing the popup from displaying again. You set the cookie to expire in 3 days. If I were to return to your site in 2 more days, I would expect the popup to display once again after the cookie expires.

    Our plugin is working as designed on your site.

Viewing 5 replies - 1 through 5 (of 5 total)
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