Automatic language detection problem

Our core instance has a problem with language detection. It looks like automatic GEOIP doesn’t work at all. It worked at the same configuration, something happen few days ago and all orders/all visitors have default locale – Polish language.

It should be: …./de/ German locale/German country as default in orders for German IP’s now it always Polish/default-lanaguage. So, our German clients have “Poland” as default country.

We have taken some actions before writing this ticket.

– Update WP/Woocommerce/Core
– Disable 3rd plugins
– Reload/reinstall MaxMind GEO IP Database
– Check server/client IP settings (HTTP_FORWARD etc etc)
– Template changes (default)
– Use VPN/Other IP’s and even virtual machines
– Generate new htaccess (including WPML)

Unfortunately, most orders has default Poland/Polish country. Language detection at homepage doesn’t work at all too.

System status:

### WordPress Environment ###

WordPress address (URL): https://shop.oncheckout.com
Site address (URL): https://shop.oncheckout.com
WC Version: 4.2.2
REST API Version: ✔ 1.0.8
WC Blocks Version: ✔ 2.5.16
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.2.4
Log Directory Writable: ✔
WP Version: 5.4.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: pl_PL
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.3.19
PHP Post Max Size: 100 MB
PHP Time Limit: 600
PHP Max Input Vars: 5000
cURL Version: 7.70.0
OpenSSL/1.1.0l

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.13-MariaDB
Max Upload Size: 100 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.2.2
WC Database Prefix: shop_
Całkowity rozmiar bazy danych: 953.77MB
Rozmiar bazy danych: 766.63MB
Rozmiar indeksu bazy danych: 187.14MB
shop_woocommerce_sessions: Dane: 168.02MB + Indeks: 0.14MB + Silnik InnoDB
shop_woocommerce_api_keys: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_woocommerce_attribute_taxonomies: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_woocommerce_downloadable_product_permissions: Dane: 0.02MB + Indeks: 0.17MB + Silnik InnoDB
shop_woocommerce_order_items: Dane: 2.52MB + Indeks: 3.03MB + Silnik InnoDB
shop_woocommerce_order_itemmeta: Dane: 30.56MB + Indeks: 15.55MB + Silnik InnoDB
shop_woocommerce_tax_rates: Dane: 0.02MB + Indeks: 0.08MB + Silnik InnoDB
shop_woocommerce_tax_rate_locations: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
shop_woocommerce_shipping_zones: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_woocommerce_shipping_zone_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_woocommerce_shipping_zone_methods: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_woocommerce_payment_tokens: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_woocommerce_payment_tokenmeta: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
shop_woocommerce_log: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_actionscheduler_actions: Dane: 1.36MB + Indeks: 1.06MB + Silnik InnoDB
shop_actionscheduler_claims: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_actionscheduler_groups: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_actionscheduler_logs: Dane: 1.38MB + Indeks: 1.77MB + Silnik InnoDB
shop_atum_order_itemmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_atum_order_items: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_atum_product_data: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
shop_bwf_actions: Dane: 0.02MB + Indeks: 0.09MB + Silnik InnoDB
shop_bwf_action_claim: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_bwf_contact: Dane: 0.34MB + Indeks: 0.48MB + Silnik InnoDB
shop_bwf_contact_meta: Dane: 1.48MB + Indeks: 0.00MB + Silnik InnoDB
shop_bwf_wc_customers: Dane: 0.25MB + Indeks: 0.17MB + Silnik InnoDB
shop_commentmeta: Dane: 0.09MB + Indeks: 0.11MB + Silnik InnoDB
shop_comments: Dane: 5.52MB + Indeks: 5.95MB + Silnik InnoDB
shop_duplicator_packages: Dane: 0.34MB + Indeks: 0.02MB + Silnik InnoDB
shop_hurrytimer_evergreen: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_icl_content_status: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_icl_core_status: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_icl_flags: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_icl_languages: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_icl_languages_translations: Dane: 0.20MB + Indeks: 0.13MB + Silnik InnoDB
shop_icl_locale_map: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_icl_message_status: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_icl_mo_files_domains: Dane: 0.16MB + Indeks: 0.05MB + Silnik InnoDB
shop_icl_node: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_icl_reminders: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_icl_strings: Dane: 9.52MB + Indeks: 17.39MB + Silnik InnoDB
shop_icl_string_packages: Dane: 0.06MB + Indeks: 0.00MB + Silnik InnoDB
shop_icl_string_pages: Dane: 30.56MB + Indeks: 44.14MB + Silnik InnoDB
shop_icl_string_positions: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_icl_string_status: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_icl_string_translations: Dane: 31.56MB + Indeks: 34.09MB + Silnik InnoDB
shop_icl_string_urls: Dane: 0.06MB + Indeks: 0.05MB + Silnik InnoDB
shop_icl_translate: Dane: 4.50MB + Indeks: 0.08MB + Silnik InnoDB
shop_icl_translate_job: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_icl_translations: Dane: 1.52MB + Indeks: 2.83MB + Silnik InnoDB
shop_icl_translation_batches: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_icl_translation_downloads: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_icl_translation_status: Dane: 4.48MB + Indeks: 0.25MB + Silnik InnoDB
shop_links: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_litespeed_img_optm: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_ms_snippets: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_options: Dane: 17.06MB + Indeks: 6.22MB + Silnik InnoDB
shop_pillowcode_popup_settings: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_pillowcode_post_id: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_pmxi_files: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_pmxi_history: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_pmxi_images: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_pmxi_imports: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_pmxi_posts: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_pmxi_templates: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_postmeta: Dane: 376.61MB + Indeks: 41.08MB + Silnik InnoDB
shop_posts: Dane: 70.33MB + Indeks: 6.84MB + Silnik InnoDB
shop_revslider_css: Dane: 0.13MB + Indeks: 0.00MB + Silnik InnoDB
shop_revslider_css_bkp: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_revslider_layer_animations: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_revslider_layer_animations_bkp: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_revslider_navigations: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_revslider_navigations_bkp: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_revslider_sliders: Dane: 0.08MB + Indeks: 0.00MB + Silnik InnoDB
shop_revslider_sliders_bkp: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_revslider_slides: Dane: 0.19MB + Indeks: 0.00MB + Silnik InnoDB
shop_revslider_slides_bkp: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_revslider_static_slides: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_revslider_static_slides_bkp: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_shortpixel_folders: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_shortpixel_meta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_snippets: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_social_users: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_stock_in_history: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_termmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_terms: Dane: 0.05MB + Indeks: 0.03MB + Silnik InnoDB
shop_term_relationships: Dane: 0.09MB + Indeks: 0.06MB + Silnik InnoDB
shop_term_taxonomy: Dane: 0.05MB + Indeks: 0.03MB + Silnik InnoDB
shop_usermeta: Dane: 0.09MB + Indeks: 0.03MB + Silnik InnoDB
shop_users: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
shop_wc_admin_notes: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_wc_admin_note_actions: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_wc_category_lookup: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_wc_customer_lookup: Dane: 0.45MB + Indeks: 0.36MB + Silnik InnoDB
shop_wc_download_log: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
shop_wc_order_coupon_lookup: Dane: 0.22MB + Indeks: 0.23MB + Silnik InnoDB
shop_wc_order_product_lookup: Dane: 1.52MB + Indeks: 1.00MB + Silnik InnoDB
shop_wc_order_stats: Dane: 1.52MB + Indeks: 1.38MB + Silnik InnoDB
shop_wc_order_tax_lookup: Dane: 1.52MB + Indeks: 0.58MB + Silnik InnoDB
shop_wc_product_meta_lookup: Dane: 0.05MB + Indeks: 0.09MB + Silnik InnoDB
shop_wc_tax_rate_classes: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_wc_webhooks: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
shop_wfco_report_views: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
shop_wfob_stats: Dane: 0.02MB + Indeks: 0.08MB + Silnik InnoDB
shop_wfocu_event: Dane: 0.27MB + Indeks: 0.39MB + Silnik InnoDB
shop_wfocu_event_meta: Dane: 0.41MB + Indeks: 0.00MB + Silnik InnoDB
shop_wfocu_session: Dane: 0.09MB + Indeks: 0.06MB + Silnik InnoDB
shop_wpda_csv_uploads: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_wpmailsmtp_tasks_meta: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
shop_yith_wcwl: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
shop_yith_wcwl_lists: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB

### Post Type Counts ###

attachment: 12558
atum_inventory_log: 1
atum_supplier: 1
blocks: 12
custom_css: 2
customize_changeset: 34
elementor_library: 33
featured_item: 8
hurrytimer_countdown: 1
jetpack_migration: 2
mc4wp-form: 1
nav_menu_item: 116
page: 164
post: 40
product: 207
product_variation: 63
revision: 2486
shipment: 3520
shop_coupon: 3
shop_order: 5875
shop_order_refund: 658
wfacp_checkout: 128
wfocu_funnel: 4
wfocu_offer: 5
wpcf7_contact_form: 5

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (40) ###

WPML Multilingual CMS: przez OnTheGoSystems – 4.3.15
Redux Framework: przez Zespół Redux – 3.6.18
Adminer: przez Frank Bültge – 1.4.2
Code Snippets: przez Code Snippets Pro – 2.14.0
Custom Order Numbers for WooCommerce: przez Tyche Softwares – 1.2.10 – Installed version not tested with active version of WooCommerce 4.2.2
Disable Gutenberg: przez Jeff Starr – 2.1
Duplicator: przez Snap Creek – 1.3.36
Elementor Pro: przez Elementor.com – 2.8.2
Elementor: przez Elementor.com – 2.9.13
Flexible Shipping PRO: przez WP Desk – 1.11.1
Flexible Shipping: przez WP Desk – 3.9.21
Font Awesome: przez Font Awesome – 4.0.0-rc20
Fr Multi Bank Transfer Payment Gateways for WooCommerce: przez Fahri Rusliyadi – 1.1.0 – Installed version not tested with active version of WooCommerce 4.2.2
Granular Controls Elementor: przez Zulfikar Nore – 1.0.5
MC4WP: Mailchimp for WordPress: przez ibericode – 4.7.8
Nextend Social Login: przez Nextendweb – 3.0.24
Perfmatters: przez forgemedia – 1.4.1
Pillowcode - Rozszerzenia: przez Pillowcode – 1.1
Really Simple SSL: przez Really Simple Plugins – 3.3.4
Slider Revolution: przez ThemePunch – 6.2.10
ShortPixel Image Optimizer: przez ShortPixel – 4.19.2
SVG Support: przez Benbodhi – 2.3.18
UpdraftPlus - Kopia/przywracanie: przez UpdraftPlus.Com
DavidAnderson – 1.16.25

Advanced Order Export For WooCommerce: przez AlgolPlus – 3.1.4
Variation Swatches for WooCommerce: przez Emran Ahmed – 1.0.84
WooCommerce Aktywne Płatności: przez WP Desk – 3.6.2 – Installed version not tested with active version of WooCommerce 4.2.2
WooCommerce Dotpay: przez WP Desk – 2.5.6
Sofort payment gateway: przez Sven Wagener – 1.3.0 – Installed version not tested with active version of WooCommerce 4.2.2
WooCommerce Multilingual: przez OnTheGoSystems – 4.9.1
WooCommerce: przez Automattic – 4.2.2
AeroCheckout: Custom WooCommerce Checkout Pages: przez WooFunnels – 2.0.6 – Installed version not tested with active version of WooCommerce 4.2.2
OrderBumps: WooCommerce Checkout Offers: przez WooFunnels – 1.8.1 – Installed version not tested with active version of WooCommerce 4.2.2
UpStroke: WooCommerce One Click Upsells: przez buildwoofunnels – 2.1.7 – Installed version not tested with active version of WooCommerce 4.2.2
WooSidebars: przez WooCommerce – 1.4.5
WP Crontrol: przez John Blackbourn & crontributors – 1.8.5
WP Mail SMTP: przez WPForms – 2.1.1
Nested Pages: przez Kyle Phillips – 3.1.11
WPML String Translation: przez OnTheGoSystems – 3.0.11
WPML Translation Management: przez OnTheGoSystems – 2.9.8
Custom Product Tabs for WooCommerce: przez YIKES
Inc. – 1.7.1 – Installed version not tested with active version of WooCommerce 4.2.2

### Inactive Plugins (12) ###

AceIDE: przez AceIDE – 2.6.2
Autoptimize: przez Frank Goossens (futtta) – 2.7.3
Contact Form 7: przez Takayuki Miyoshi – 5.1.9
LiteSpeed Cache: przez LiteSpeed Technologies – 3.2.3.2
Query Monitor: przez John Blackbourn – 3.5.2
WooCommerce DPD: przez WP Desk – 2.3.1 – Installed version not tested with active version of WooCommerce 4.2.2
WooCommerce iFirma: przez WP Desk – 3.2.2 – Installed version not tested with active version of WooCommerce 4.2.2
WooCommerce Price Based on Country (Basic): przez Oscar Gare – 2.0.8
WooCommerce UPS Shipping Plugin with Print Label: przez PluginHive – 3.14.8 – Installed version not tested with active version of WooCommerce 4.2.2
YITH WooCommerce Compare: przez YITH – 2.3.22
YITH WooCommerce Quick View: przez YITH – 1.4.2
YITH WooCommerce Wishlist: przez YITH – 3.0.11

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (2) ###

Elementor Safe Mode: przez Elementor.com – 1.0.0
rms_unique_wp_mu_pl_fl_nm.php: przez  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: PLN (zł)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Strona sklepu: #340 - /sklep/
Koszyk: #8 - /cart/
Zamówienie: #9 - /checkout/
Moje konto: #10 - /my-account/
Regulamin: ❌ Strona nie ustawiona

### Theme ###

Name: Ekommart Child
Version: 1.7.2
Author URL: 
Child Theme: ✔
Parent Theme Name: Ekommart
Parent Theme Version: 1.7.2
Parent Theme Author URL: https://www.wpopal.com/
WooCommerce Support: ✔

### Templates ###

Overrides: ekommart/woocommerce/cart/mini-cart.php
ekommart/woocommerce/checkout/form-checkout.php
ekommart/woocommerce/content-widget-product.php
ekommart/woocommerce/content-widget-reviews.php
ekommart/woocommerce/loop/loop-start.php
ekommart/woocommerce/myaccount/form-login.php
ekommart/woocommerce/order/form-tracking.php
ekommart/woocommerce/product-searchform.php
ekommart/woocommerce/single-product/title.php

### Action Scheduler ###

Zrealizowane: 4 479
Oldest: 2020-06-02 10:08:11 +0200
Newest: 2020-07-03 08:26:03 +0200

Oczekująca: 2
Oldest: 2020-07-04 07:03:55 +0200
Newest: 2020-07-06 09:59:05 +0200

• This topic was modified 3 years, 9 months ago by denaturat.
• This topic was modified 3 years, 9 months ago by denaturat.
• This topic was modified 3 years, 9 months ago by denaturat.

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