Title: Automatic generated subject
Last modified: February 10, 2018

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# Automatic generated subject

 *  Resolved [duncanjb90](https://wordpress.org/support/users/duncanjb90/)
 * (@duncanjb90)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/automatic-generated-subject/)
 * Hello,
 * Is it possible to autofill in the subject with custom db value’s?
    Gr Duncan
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fautomatic-generated-subject%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * (@wsdesk)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/automatic-generated-subject/#post-9964560)
 * Hi Duncan,
 * You can set default values for the subject field from the WSDesk settings-> Ticket
   fields-> Edit option. Please refer our documentation [here](https://wsdesk.com/documentation/#ticket-fields)
   for more information.
 * Hope this is what you want.
 * Regards,
    Team WSDesk
 *  [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * (@wsdesk)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/automatic-generated-subject/#post-9980449)
 * Hi Duncan,
 * Hope everything is fine.
 * Regards,
    Team WSDesk
 *  Thread Starter [duncanjb90](https://wordpress.org/support/users/duncanjb90/)
 * (@duncanjb90)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/automatic-generated-subject/#post-9983302)
 * Excuse me was on business trip. Try it tomorrow.
 * Thanks For your reply.
 * Duncan
 *  Thread Starter [duncanjb90](https://wordpress.org/support/users/duncanjb90/)
 * (@duncanjb90)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/automatic-generated-subject/#post-9985932)
 * Found the option. But what i need to type to get custom value’s from logged in
   user.
    I created custom db values with machine info like brand – type – serialnumber.
   I want the subject for example like: $Value-Companyname – $Value-Machinebrand
   TICKET NUMBER.
 *  [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * (@wsdesk)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/automatic-generated-subject/#post-9988555)
 * Hi Duncan,
 * As of now, you must set the default values for the subject field.It is not possible
   to get custom values from logged in user. But, this is an interesting feature
   and we can add it to our feature list.
 * Regards,
    Team WSDesk

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Automatic generated subject’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/automatic-generated-subject/#post-9988555)
 * Status: resolved