Support » Plugin: Contact Form Email » Automatic email not receiving CSV reports

  • Resolved gokartracer101


    I have configured the global and form email reports, and I didn’t receive any email reports. I checked the server time, made several test form submissions (I can see these in Reports, and “Export to CSV” manually)

    Enable Reports YES
    Send Report every 1 day
    Send after this hour 05

    Any suggestions as to how to resolve this please?

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  • Plugin Author codepeople



    It is a local website or an online website? Please note that the website needs to get some activity in order to launch the code that sends the email reports. If the website doesn’t have any activity then you should setup a cron job to launch the website home page at least once every 12 hours.

    The plugin uses the settings specified into the WordPress website to deliver the emails, if your hosting has some specific requirements like a fixed “from” address or a custom “SMTP” server those settings must be configured into the WordPress website.

    Thank you for using the plugin!

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