Title: automatic department mail
Last modified: February 22, 2023

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# automatic department mail

 *  Resolved [sercankantarci](https://wordpress.org/support/users/sercankantarci/)
 * (@sercankantarci)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/automatic-department-mail/)
 * Hello,
 * I am using the free version. I have 3 departments. How can I ensure that an automatic
   e-mail is sent to the relevant department when a ticket arrives?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/automatic-department-mail/#post-16495031)
 * Dear [@sercankantarci](https://wordpress.org/support/users/sercankantarci/),
 * Thank you for your topic.
 * At the moment, unfortunately, we do not have your required option.
 * Using the Conditional Results option you will be able to add different contents
   to the email message․
 * By the way, thank you for your valuable feedback.
   We will take your suggestion
   into consideration and will let you know in case of adding it in one of the future
   updates.
 * As the Conditional Results option is available only in the **Pro version **of
   the plugin, please contact us via [this form](https://ays-pro.com/contact) for
   premium support. Our customer care specialists will be happy to help you.
 * Commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
 * Thank you.

Viewing 1 replies (of 1 total)

The topic ‘automatic department mail’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/automatic-department-mail/#post-16495031)
 * Status: resolved