Automatic authentication: images stopped appearing

  • Resolved napslife

    (@napslife)


    4 years, 11 months ago

    Hi there,

    Yesterday the instagram images disappeared from the footer of my website. I entered the plugin’s settings to see and it said that it had been automatically re-authenticated for having passing the 60 days (which I thought was fantastic!), but since then the images haven’t appeared.

    I’ve already tried to manually reconnect with instagram, it does successfully, but the instagram images still don’t appear… Any help, please?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WPZOOM

    (@wpzoom)

    4 years, 11 months ago

    Hi @napslife,

    There seems to be a JavaScript error on your website, and it affects our plugin.

    It seems that you have added some custom JS code using a plugin called “Simple Custom CSS and JS”.

    Could you try to remove that code and see if this helps?

    Alternatively, you can get in touch with us through our website to provide us with access to your website, which will help us find the issue much faster.

Viewing 1 replies (of 1 total)

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