Support » Plugin: Subscriptions for WooCommerce » Automatic Approval After payment

Automatic Approval After payment

  • Resolved ServusTuo

    (@servustuo)


    3 years, 4 months ago

    Hi! I tried a subscription payment with paypal and noticed that the subscription isn’t saved as activated after the successful payment, but it’s on hold and I have to manually activate it. How can i fix this and make it automatically active if payment is successful? Thanks!
    – Joseph

Viewing 9 replies - 1 through 9 (of 9 total)
  • markhf

    (@markhf)

    3 years, 4 months ago

    Hi @ servustuo

    Is there any order notes created for successful payment. Please let me know so I can check

    Thread Starter ServusTuo

    (@servustuo)

    3 years, 4 months ago

    Hi! Yes everything works perfectly: the emails are sent both to client and admin, the order is created and the subscription as well; the only thing is that the subscription is created with the “on hold” status and has to be manually activated. If I missed something let me know, I bet it’s just a setting somewhere, like always ahah

    Thanks!!!!

    Thread Starter ServusTuo

    (@servustuo)

    3 years, 4 months ago

    hi! anything?

    markhf

    (@markhf)

    3 years, 4 months ago

    Hi @servustuo

    Please share your WordPress/WooCommerce version also the payment plugin using for subscription. I will check and get back to you.

    Thread Starter ServusTuo

    (@servustuo)

    3 years, 4 months ago

    Hi! Thanks for the response!
    I am now on a 4.9.1 wordpress multisite (network) installation (even though the error occurred when it still wasn’t a network), using WooCommerce version 3.2.5 and HF Subscription version 1.0.8 (will upgrade to 1.0.9 as you suggested in the other italian language topic).

    Thanks for your patience!
    – Joseph

    • This reply was modified 3 years, 4 months ago by ServusTuo.
    markhf

    (@markhf)

    3 years, 4 months ago

    Hi @servustuo,

    We will check with multi-site on the versions you mentioned and get back soon

    Thread Starter ServusTuo

    (@servustuo)

    3 years, 4 months ago

    ok perfect thanks! I just answered on the other post as well, I’ll wait since both topics are sort of related ehehe

    markhf

    (@markhf)

    3 years, 4 months ago

    Hi @servustuo

    Closing this support thread as per the Skype communication we had. It was due to corrupted database table data.

    vaibhav12321

    (@vaibhav12321)

    3 years, 3 months ago

    How you solve this because in my site after payment order and subscription status is “On hold”. I am using paypal standard.

    Please let me know if anything is needed.
    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
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