Support » Plugin: Subscriptions for WooCommerce » Automatic Approval After payment

  • Resolved ServusTuo

    (@servustuo)


    Hi! I tried a subscription payment with paypal and noticed that the subscription isn’t saved as activated after the successful payment, but it’s on hold and I have to manually activate it. How can i fix this and make it automatically active if payment is successful? Thanks!
    – Joseph

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @ servustuo

    Is there any order notes created for successful payment. Please let me know so I can check

    Thread Starter ServusTuo

    (@servustuo)

    Hi! Yes everything works perfectly: the emails are sent both to client and admin, the order is created and the subscription as well; the only thing is that the subscription is created with the “on hold” status and has to be manually activated. If I missed something let me know, I bet it’s just a setting somewhere, like always ahah

    Thanks!!!!

    Thread Starter ServusTuo

    (@servustuo)

    hi! anything?

    Hi @servustuo

    Please share your WordPress/WooCommerce version also the payment plugin using for subscription. I will check and get back to you.

    Thread Starter ServusTuo

    (@servustuo)

    Hi! Thanks for the response!
    I am now on a 4.9.1 wordpress multisite (network) installation (even though the error occurred when it still wasn’t a network), using WooCommerce version 3.2.5 and HF Subscription version 1.0.8 (will upgrade to 1.0.9 as you suggested in the other italian language topic).

    Thanks for your patience!
    – Joseph

    • This reply was modified 3 years, 4 months ago by ServusTuo.

    Hi @servustuo,

    We will check with multi-site on the versions you mentioned and get back soon

    Thread Starter ServusTuo

    (@servustuo)

    ok perfect thanks! I just answered on the other post as well, I’ll wait since both topics are sort of related ehehe

    Hi @servustuo

    Closing this support thread as per the Skype communication we had. It was due to corrupted database table data.

    How you solve this because in my site after payment order and subscription status is “On hold”. I am using paypal standard.

    Please let me know if anything is needed.
    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
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