I installed the plugin today version 2.4.0. WooCommerce version 8.3.0, WordPress version 6.4.1, Theme: Astra version 4.5.1. Under Woocommerce > General > Enable tax rates and calculations option is enabled. But I don’t see Automated taxes option given in the plugin page screenshot under the Tax section. Please help.
The page I need help with: [log in to see the link]
Thank you for reaching out. I’d be happy to help you with this.
I installed the plugin today version 2.4.0. WooCommerce version 8.3.0, WordPress version 6.4.1, Theme: Astra version 4.5.1. Under Woocommerce > General > Enable tax rates and calculations option is enabled. But I don’t see Automated taxes option given in the plugin page screenshot under the Tax section.
As I understand, you are not able to see the Tax options settings, as showcased here. Correct?
Can you please share a screenshot of what you see at that screen? That will help us understand the issue. Here’s how to make a screenshot:
I hope this is helpful! Please let us know if you have any further questions about this matter, or if we misinterpret your concern in any way. We will be happy to help you further.
Hello sir. Thank you for your reply. Yes, I was expecting tax options as shown in the screenshot. The screenshot below shows what I’m seeing under the tax section:
I went through the documentation link given. Also, I checked whether the WooCommerce Shipping & Tax section section mentioned in the same doc is visible to diagnose issues. It is also not visible. Screenshot below:
Thanks for providing the requested information above, these are helpful!
It is quite odd that you are not seeing the Automated taxes option on your end based on the screenshot above.
Can you please confirm that you’ve enabled or activated the WooCommerce Shipping & Tax plugin after installing it? You can check it via Plugins > Installed Plugins.
If so and still the error persists, I’d like to understand your site properly. Please share with us the System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Once we have more information, we’ll be able to assist you further.
The automated taxes option may not appear if the store address is not from Europe, the USA, or Canada. To assist you further, could you please let me know where your store is located?
This information is set under WP-Admin > WooCommerce > Settings > General.
The store is in the location: Country – India, State – Karnataka. So no automated taxes option for this location? Please help. Any other option available like rolling back to the previous version and add JetPack like that.
This reply was modified 1 year, 3 months ago by yathinbabu.
Hi @anastas10s, @xue28, @chrism245. Any other option available for Indian store trying to selling digital products like stock images and graphic tempaltes. Thank you.
I also recommend seeking any Woo communities based in India and see if you are able to find how others in the community handle similar situation. (I.e. https://wpmumbai.org/slack/)
thank you for the information. I will take it up further.
Thank you for your response. I’m glad to hear that the information provided was helpful for you.
If you have any further questions or need more assistance as you continue to set up your store, please don’t hesitate to reach out. We’re here to help you make the most of your WooCommerce experience.
I am having the same issue, even though I am in the United States, and verified this is set correctly in the locations. Can I have some assistance as well?
I suggest that you start a new thread with your case, so that we don’t mix several troubleshooting sessions in one thread. Even if the symptoms are the same, perhaps the underlying problem is different in your case.
Cheers!
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