Support » Plugin: WooCommerce Shipping & Tax » Automated Tax Calculations Incorrect

  • Resolved Dale Mitchell

    (@ageekonabike)


    The automated taxes for the WooCommerce services are incorrect.

    The website is a clean install.

    The tax rate for the test zip code (80303) should be 8.845%. But the tax logs shows a combined tax total of just 4.00%.

    Checking TaxJar’s sales tax calculator shows the correct tax rate for the zip code.
    I’ve tested with other CO zip codes and the problem is consistent.
    The system also does not seem to be charging out of state taxes too.

    Looking at the tax logs the API does not seem to be returning city and district rates.
    Note: Shipping is disabled so no taxes are being collected.

    I know that CO’s new laws require charging city and district taxes.

    URL: https://thewalnutgallery.com/shop/

    Log & System Files: https://thewalnutgallery.com/support/ThewalnutGallery-WC-Taxes-20180823.zip

    The page I need help with: [log in to see the link]

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