Support » Plugin: WooCommerce Services » Automated tax calculations do not work.

  • Automated tax Calculations – 0%, 0%, 0% no matter what you do, always 0%. Look in the log “order_total_amount”:85.0,”shipping”:0.0,”taxable_amount”:0.0
    Tax status is correctly set up for product but always taxable_amount 0.

    I hate to say it but other Automattic plugins I have tried recently have had serious issues and this plugin behaviour disappoints but doesn’t surprise me.

    The last time I posted a poor review for an Automattic plugin I got somebody trying to bully me over the review. Please don’t do so again.

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  • Plugin Contributor Jeff Stieler

    (@jeffstieler)

    Hello @websanity,

    I’m sorry to hear that Automated Tax isn’t living up to your expectations – I’d like to help determine the root cause.

    Since debugging taxes requires some potentially sensitive information (like addresses), it would be best if we continue using our ticket system here: https://woocommerce.com/my-account/create-a-ticket/

    Thank you.

    Your ticket system doesnt work (not matter what I put for the system status report I get an ‘System Status Report is invalid or unsupported’ msg). Whats another way to contact someone to help automating taxes?

    • This reply was modified 1 year, 1 month ago by kkardi.
Viewing 2 replies - 1 through 2 (of 2 total)
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