Automated reply issue from the employer

  • WP-ses

    (@awaises)


    6 years ago

    Hello, I have a job portal and incorporated ‘Contact Form 7’ to apply for the job. On the “To” field, I have employer email address “employer@gmail/yahoo/whatever.com” and “From” field “[your-name] <no-reply@mydomain.com>”. When an employer receives the email from the candidate and responds to it by reply, it sends an email directly to candidate’s inbox (which is working absolutely fine). But the problem is when the employer has set up an automated-reply email, it sends to my email address “no-reply@mydomain.com” and candidate doesn’t receive anything from the employer. Can you please assist me on this?

    I am using following plugins:
    1- “WP Job Manager” for job listings
    2- “Contact Listing for WP Job Manager” for apply job form.

    • This topic was modified 6 years ago by WP-ses.
Viewing 5 replies - 1 through 5 (of 5 total)
  • barnez

    (@pidengmor)

    6 years ago

    Try adding:

    Additional Headers: Reply-To: [your-email]

    Where [your-email] will need to be adjusted to the form-tag name used for the candidate’s email field in the form.

    https://contactform7.com/adding-cc-bcc-and-other-mail-headers/

    Thread Starter WP-ses

    (@awaises)

    6 years ago

    Yes, I have already added the additional header but the result is same. I can’t share screenshot here so I have raised the same issue on StackOverflow as well. Please have a look at the screenshot for further clarifications.

    • This reply was modified 6 years ago by WP-ses.
    barnez

    (@pidengmor)

    6 years ago

    Unless you link to that StackOverflow post I cannot see it.

    One question. If the employer needs to make a tailored response, then what is the problem with setting up an autoresponder to send the candidate a copy of the original message (so that he or she receives something immediately), and then the employer replies directly once he or she is back in the office?

    Thread Starter WP-ses

    (@awaises)

    6 years ago

    Apologies for not adding the link. Here is the link that I was talking about before.

    https://stackoverflow.com/questions/49717600/automated-reply-issue-on-contact-form-7/49719564#49719564

    Please note that autoresponser is from the employer that he has setup on his personal email address (gmail, yahoo, outlook or whatever).

    barnez

    (@pidengmor)

    6 years ago

    Thanks for the link. My advice above still applies, and is the same as the response over on StackOverflow. Set up the autoresponder in Contact Form 7 (Mail >> Mail (2)) so the candidate receives a copy of his/her message. Then it is the responsibility of the employer to check his/her missed messages on return to the office and to respond directly.

Viewing 5 replies - 1 through 5 (of 5 total)
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