Support » Plugin: The Courier Guy Shipping for WooCommerce » Autocomplete Suburb Doesn’t Work

  • Resolved hi5digital

    (@hi5digital)


    Hi there @talenttcg I’m experiencing the same issue as many other people with this plugin. I installed the plugin, followed your instructions on how to set it up, but it doesn’t work.

    What doesn’t work? 2 places:
    1. In the backend where you edit the Shipping method for TCG (/wp-admin/admin.php?page=wc-settings&tab=shipping&instance_id=1). I made sure that the Account number, user & password is correct, then under the “Shop Area / Suburb” where you need to type in the suburb to automatically bring up the suburbs… nothing works… I just keep on getting this “No Result Found” error.

    2. On the Frontend, on the checkout page, after clicking “CALCULATE SHIPPING”, in the “start typing suburb name” box… nothing works… I just keep on getting this “No Result Found” error.

    The result of this is that shipping costs from your plugin cant be applied to the sale of the products which is going to cause issues, so we are forced to switch our online shop down, because of this issue.

    The page I need help with: [log in to see the link]

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