when i click on the ‘autoupdate’ link i get this:
To perform the requested action, connection information is required.
Hostname (data field)
Username (data field)
Password (data field)
username/password i can figure out, but the hostname field has me somewhat stumped. my blog’s url doesn’t work; could it be looking for the exact address of my hosting serice server?
Blind stab here without knowing your hosting setup but try
Works with most hosting setups.
it wants the ftp info for the auto upgrades
funny though how the previous upgrades just sort of…happened; they didn’t need this info.
Along the same lines – I just used the domain name “domainname.com” (no quotes) without the ftp or www. It seems to connect ok but I get this message:
Unable to locate WordPress Root directory.
My wp is installed in the root – what I see on ftp connect is several directories, one of which is “httpdocs” – my “root” is inside that directory.
you may need to do it manually then – not all servers allow this to work
I’m experiencing the same thing. Host is A Small Orange. Upgrades have worked fine without a ftp connection.
I have 2 WP installations, neither on the root.
So, I guess we’re on our own here? I see this issue is “not resolved”.
Here’s what ASO’s tech support instructed me to do, which worked:
Hostname: WP had inserted “http”, but this had to be my website address
Username & Password: replace what WP filled in with cPanel login information.
WP is asking for this everytime I install a plugin now. Since it doesn’t seem to be happening for everyone, including everyone whose blogs are hosted by A Small Orange, I’m guessing there is a problem somewhere. Since this is not a shared computer, I allowed my browser to save the username and password information, though WordPress may do that on its own.
Hope this helps.
I had this same question and problem for my first upgrade.
Through trial and error I figured it out.
It needs a FTP login so I created a separate ftp user in cpanel which has access to that specific directory (and subs) so as to not compromise my main ftp login for entire account in the event of a security breach.
This is the format I used:
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