Auto-update to 4.0 and closed support threads?

[lazarmld]

It’s great plugin and all, but this auto-update to 4.0 version and breaking everyones sites is a bold move.
And then closing option to open a ticket for a free plugin is even bolder.

Well played Tutor.

Edit: they have open the support threads, you get one star back

• This topic was modified 1 month ago by lazarmld.

[Rashed Hossain]

Hi,

We’re sorry for the inconvenience this update caused.

From our investigation, the issues affected only some themes that aren’t yet fully compatible with Tutor LMS 4.0.

Regarding support, free users can always report issues through the WordPress.org support forum, which is our official support channel for the free version. It’s not common for companies to provide premium-level support for free users.

We appreciate your feedback and your updated review. It helps us improve the product and the upgrade experience for everyone.