Title: Auto Update Failure
Last modified: October 17, 2019

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# Auto Update Failure

 *  [webworks](https://wordpress.org/support/users/webworks/)
 * (@webworks)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/auto-update-failure-4/)
 * Hello –
 * Suddenly we’re unable to update wordpress in the dashboard (to 5.2.4).
    PHP is
   7.2 permissions on the includes directory is 755. There is no .maintenance file
   to delete.
 * I don’t know what else to check (?)
 * Here is the error:
 * Downloading update from [https://downloads.wordpress.org/release/wordpress-5.2.4-no-content.zip…](https://downloads.wordpress.org/release/wordpress-5.2.4-no-content.zip…)
   
   The authenticity of wordpress-5.2.4-no-content.zip could not be verified as no
   signature was found. Unpacking the update… Could not copy file.: wordpress/wp-
   includes/wp-db.php Installation Failed
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fauto-update-failure-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/auto-update-failure-4/#post-12040932)
 * Updates can fail for a large number of reasons and it is often hard to diagnose
   the failure due to specific configurations present on each server running the
   update. We can only recommend what to do if one does occur.
 * Try **MANUALLY** updating: [https://wordpress.org/support/article/updating-wordpress/#manual-update](https://wordpress.org/support/article/updating-wordpress/#manual-update)
 *  [Ashwin Parthasarathi](https://wordpress.org/support/users/ashwinparthasarathi/)
 * (@ashwinparthasarathi)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/auto-update-failure-4/#post-12042718)
 * [@webworks](https://wordpress.org/support/users/webworks/),
    From what we can
   see in the error message, the file “wordpress/wp-includes/wp-db.php” is not being
   able to be written by the updater-script.
 * I believe if you can contact your hosting provider or technical contact to reset
   the permissions of the core WordPress folders & files to something that the PHP
   can write to, then you should be able to update from the WP Dashboard.
 * Otherwise, as [@t-p](https://wordpress.org/support/users/t-p/) has explained,
   the manual update process will surely help update to the latest version of WordPress.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Auto Update Failure’ is closed to new replies.

## Tags

 * [installation failed](https://wordpress.org/support/topic-tag/installation-failed/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [Ashwin Parthasarathi](https://wordpress.org/support/users/ashwinparthasarathi/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/auto-update-failure-4/#post-12042718)
 * Status: not resolved

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