Auto Update Failure (4 posts)

  1. 276design
    Posted 3 years ago #

    I'm just wondering when WordPress will fix the auto update feature so that it works the majority of the time. I've used WP for many clients and seen most of them fail when trying to update from the admin area - and this is over the span of the past 4 or 5 years. Seeing the number of search results that come up, it doesn't seem to be a small issue either. I love using WP, but hate having to troubleshoot whenever it comes time to update. Any chance of this being addressed once and for all?

  2. esmi
    Forum Moderator
    Posted 3 years ago #

    so that it works the majority of the time

    Wnen you consider that WP3.3.1 has been download over 8 million times, I think it's fair to say that it does work the majority of the time.

    I've used WP for many clients and seen most of them fail

    Are you deactivating all plugins and switching to an unedited copy of the default theme before attempting an upgrade? Are all of the sites upgrading from the previous version of WP? Or much older versions?

  3. Pioneer Web Design
    Posted 3 years ago #

    These failures are almost always related to three things:

    1. max_execution time is set to too low of a value for the scripts to run.
    2. max_memory is too low.
    3. plugins and/or theme - the and being important.

    Use a good host, good theme, and plugins.

  4. 276design
    Posted 3 years ago #

    @esmi - If we're talking about numbers that big and we're going to assume that out 8 million downloads only a small percentage report problems, couldn't we also assume that there's more people with problems who don't report them here in this forum? Not trying to start an argument, just pointing it out.

    @SwansonPhotos - I actually have found a good host with top-notch support and amazing uptime, so I don't think the problem would be with them. I try to use as few plugins as possible, but this could be a cause. Themes are usually designed by me, so I'm willing to admit this could be a problem as well.

    One thing I'd say is that perhaps making the instructions to shut down plugins and go to an unedited copy of the default theme should be made more prominent in the auto-update procedure. Perhaps it isn't necessary for folks who are knowledgeable and read all the instructions, but for clients or the uninitiated, it might relieve a lot of headaches. Actually, it might even help for people like me who are forgetful as well.

    Also, wouldn't it be possible to deal with the max-execution and max_memory issues on a lowest common denominator basis? Seems like folks are using different settings and getting results - isn't there some kind of common ground? Let me be clear - I have no idea how that works, coding isn't my speciality.

    Again, I reiterate - I love WP. Just want to see it continue to get better.

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