• Hello,

    we kindly ask for your help, because the auto-update function only works on one of our two feeds, as you can see in the screenshot.

    The last update of the second feed was a week ago and should be every hour.

    Bildschirmfoto-2022-07-20-um-16-00-26

    What can we do?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi,

    I have a similar issue. Autoupdate hasn’t been working for weeks, before the migration to Cloudways was working perfectly, since then not uptading. We have Varnish activated.

    Hope someone can help.

    Thanks in advance
    Miguel

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @bohei

    Thanks for reaching us.

    To guess the possible reason we need to see the system status. Please, copy the system status from here and paste it into your next reply.

    Best regards,

    Thread Starter bohei

    (@bohei)

    Hi @ansarybadal

    This is the status:

    
    WooCommerce Version: 6.7.0 - You are using the latest version of WooCommerce.
    
    Product Types: ☞  Einfaches Produkt [simple]
    
    ☞  Gruppiertes Produkt [grouped]
    
    ☞  Externes/Affiliate-Produkt [external]
    
    ☞  Variables Produkt [variable]
    
    ☞  PW Gift Card [pw-gift-card]
    
    Total Products: WP Query: 2399
    WC Product Query: 2399
    Both Query: 2399
    
    Product Total by Types.
    
    ☞  Grouped Product: 202
    
    ☞  Simple Product: 156
    
    ☞  Variable Product: 2041
    
    ☞  Product Variations: 10477
    
    Product Per Batch: 200
    
    Product Query Type: WC_Product_Query
    
    Default Customer Location: Default Customer Location
    Shop Base Address
    
    Store Address
    Alter Markt 1
    Harsewinkel
    DE
    33428
    
    Multi Language Site: No
    
    Multi Currency Site: No
    
    WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.
    
    WP CRON: Ok
    
    Upload Directory: Ok - Writable.
    
    Cache Plugin Installed: No.
    
    WordPress Multi Site: No
    
    Home Url: https://horsthemke.de
    
    Site Url: https://horsthemke.de
    
    Version: 6.7.0
    
    Log Directory: /www/htdocs/w01bb772/horsthemke.de/wp-content/uploads/wc-logs/
    
    Log Directory Writable: Yes
    
    WP Version: 6.0.1
    
    WP Multisite: No
    
    WP Memory Limit: 512 MB
    
    WP Debug Mode: No
    
    WP Cron: Yes
    
    Language: de_DE_formal
    
    Server Info: Apache
    
    Php Version: 8.1.7
    
    Php Post Max Size: 200 MB
    
    Php Max Execution Time: 30
    
    Php Max Input Vars: 2.93 KB
    
    Curl Version: 7.68.0, OpenSSL/1.1.1f
    
    Suhosin Installed: No
    
    Max Upload Size: 200 MB
    
    Mysql Version: 10.5.16
    
    Mysql Version String: 10.5.16-MariaDB-1:10.5.16+maria~focal-log
    
    Default Timezone: UTC
    
    Fsockopen Or Curl Enabled: Yes
    
    Soapclient Enabled: Yes
    
    Domdocument Enabled: Yes
    
    Gzip Enabled: Yes
    
    Mbstring Enabled: Yes
    
    Remote Post Successful: Yes
    
    Remote Post Response: 200
    
    Remote Get Successful: Yes
    
    Remote Get Response: 200
    
    Shopkeeper Child: 1.0 (Latest:0)
    
    WP-REST-Allow-All-CORS (mrahmadawais, WPTie): 1.0.0
    
    Adminimize (Frank Bültge): 1.11.8
    
    BackWPup (Inpsyde GmbH): 3.10.0
    
    Better Search Replace (Delicious Brains): 1.4
    
    Borlabs Cookie - Cookie Opt-in (Borlabs GmbH): 2.2.53
    
    Classic Editor (WordPress-Mitwirkende): 1.6.2
    
    Classic Widgets (WordPress-Mitwirkende): 0.3
    
    cloudstock.io (softwerft GmbH): 1.0.0
    
    Code Snippets (Code Snippets Pro): 3.2.0
    
    Honeypot for Contact Form 7 (Nocean): 2.1.1
    
    Contact Form 7 (Takayuki Miyoshi): 5.6.1
    
    Simple Custom CSS and JS (SilkyPress.com): 3.40
    
    Yoast Duplicate Post (Enrico Battocchi & Team Yoast): 4.5
    
    Conversios.io - Google Analytics and Google Shopping plugin for WooCommerce (Conversios): 4.8.4
    
    Envato Market (Envato): 2.0.7
    
    Facebook for WooCommerce (Facebook): 2.6.18
    
    Site Kit by Google (Google): 1.79.0 (Latest:1.79.1)
    
    HookMeUp – Additional Content for WooCommerce (GetBowtied): 1.3.5
    
    WPBakery Page Builder (Michael M - WPBakery.com): 6.7.0
    
    Kadence WooCommerce Email Designer (Kadence WP): 1.5.2
    
    Loco Translate (Tim Whitlock): 2.6.2
    
    OnSale Page for WooCommerce (wpgenie): 1.1.0
    
    Payment Gateways per Products for WooCommerce (WPWhale): 1.7.1
    
    PW WooCommerce Gift Cards (Pimwick, LLC): 1.215
    
    Shopkeeper Extender (GetBowtied): 1.6.9
    
    Shopkeeper Portfolio Addon (GetBowtied): 1.3.5
    
    Smart Slider 3 (Nextend): 3.5.1.7
    
    UpdraftPlus - Backup/Restore (UpdraftPlus.Com, DavidAnderson): 1.22.14
    
    User Role Editor (Vladimir Garagulya): 4.63
    
    vendidero Helper (vendidero): 2.1.6
    
    WC Hide Shipping Methods (Rynaldo Stoltz): 1.5
    
    CTX Feed (WebAppick): 4.4.69
    
    Konverter für Medien (Mateusz Gbiorczyk): 4.5.0
    
    White Label (WhiteWP.com): 2.5.1
    
    Checkout Field Editor for WooCommerce (ThemeHigh): 1.6.1
    
    WooSwatches - Woocommerce Color or Image Variation Swatches (WooMatrix): 3.3.7
    
    Germanized für WooCommerce Pro (vendidero): 3.5.5
    
    Germanized für WooCommerce (vendidero): 3.9.8
    
    WooCommerce Google Analytics Integration (WooCommerce): 1.5.11
    
    WOOF - Filter für WooCommerce-Produkte (realmag777): 2.2.9
    
    WooCommerce (Automattic): 6.7.0
    
    WooCommerce FCSolutionCw (customweb GmbH): 2.0.117
    
    Yoast SEO (Team Yoast): 19.3
    
    WP Mail Logging (Wysija): 1.10.4
    
    WP Mail SMTP (WPForms): 3.5.1
    
    WP-Speicherverbrauch (Bernhard J. Kux): 1.2.6
    
    WP Statistics (VeronaLabs): 13.2.4.1
    
    YITH WooCommerce Wishlist (YITH): 3.11.0
    
    Feed Files
    https://horsthemke.de/wp-content/uploads/woo-feed/google_local_inventory/xml/google-test.xml
    https://horsthemke.de/wp-content/uploads/woo-feed/google/xml/woocommerce-feed.xml
    
    Fatal Errors
    2022-07-21T00:13:12+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 705
    
    2022-07-21T00:23:39+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-list-util.php on line 158
    
    2022-07-21T00:43:08+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/functions.php on line 669
    
    2022-07-21T01:13:13+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/src/Admin/API/Init.php on line 142
    
    2022-07-21T01:23:53+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/formatting.php on line 2360
    
    2022-07-21T01:43:30+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/functions.php on line 650
    
    2022-07-21T02:13:13+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/formatting.php on line 1163
    
    2022-07-21T02:23:55+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php on line 713
    
    2022-07-21T02:43:30+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 165
    
    2022-07-21T03:13:11+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/formatting.php on line 1166
    
    2022-07-21T03:24:06+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 313
    
    2022-07-21T03:43:31+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php on line 1319
    
    2022-07-21T04:13:18+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-hook.php on line 285
    
    2022-07-21T04:24:11+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/cache.php on line 151
    
    2022-07-21T04:43:40+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 142
    
    2022-07-21T05:13:15+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/taxonomy.php on line 1697
    
    2022-07-21T05:24:12+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/option.php on line 212
    
    2022-07-21T05:43:30+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce-germanized-pro/packages/storeabill/src/Package.php on line 554
    
    2022-07-21T06:13:14+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce-germanized-pro/packages/storeabill/src/Package.php on line 554
    
    2022-07-21T06:24:24+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 351
    
    2022-07-21T06:43:31+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/taxonomy.php on line 1697
    
    2022-07-21T07:13:13+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-hook.php on line 298
    
    2022-07-21T07:24:27+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/functions.php on line 5326
    
    2022-07-21T07:43:29+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 176
    
    2022-07-21T08:13:15+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 705
    
    2022-07-21T08:24:29+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/meta.php on line 1175
    
    2022-07-21T08:43:30+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-term.php on line 197
    
    2022-07-21T09:13:15+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-list-util.php on line 158
    
    2022-07-21T09:24:31+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-term-query.php on line 779
    
    2022-07-21T09:43:18+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php on line 794
    
    2022-07-21T10:13:17+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/taxonomy.php on line 1697
    
    2022-07-21T10:24:31+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 327
    
    2022-07-21T10:43:26+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/link-template.php on line 178
    
    2022-07-21T11:13:22+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 313
    
    2022-07-21T11:24:31+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/functions.php on line 650
    
    2022-07-21T11:43:19+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-term-query.php on line 779
    
    2022-07-21T12:13:13+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/meta.php on line 652
    
    2022-07-21T12:24:36+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 165
    
    2022-07-21T12:43:39+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/link-template.php on line 112
    
    2022-07-21T13:13:12+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/load.php on line 1554
    
    2022-07-21T13:24:37+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 176
    
    2022-07-21T13:43:38+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-term-query.php on line 728
    
    2022-07-21T14:13:14+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-block-parser.php on line 232
    
    2022-07-21T14:24:36+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 165
    
    2022-07-21T14:43:41+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/facebook-for-woocommerce/includes/fbproduct.php on line 873
    
    2022-07-21T15:13:22+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/class-wc-datetime.php on line 61
    
    2022-07-21T15:24:39+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php on line 700
    
    2022-07-21T15:43:28+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/class-wc-product-attribute.php on line 271
    
    2022-07-21T16:13:22+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 176
    
    2022-07-21T16:24:41+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 142
    
    2022-07-21T16:43:29+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 714
    
    
    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @bohei

    The Php Max Execution Time: 30s is not sufficient to run an auto-update.
    Please, increase the Php Max execution time to 600s or more and try again.
    Once increase, disable the feed auto-update for a while and then enabled it again and check if it helps the auto update to work properly for both feeds.

    Thank you,

    Thread Starter bohei

    (@bohei)

    Hi @ansarybadal

    thank you!
    We´ll check this out and let you know whether it helped. It may take a while, so please don’t close this immediately.

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @bohei @miguelgamat

    To solve the auto-update issue, you can also follow our documentation on –
    How to Fix Auto Feed Update, not Working Issue?

    Thank you,

    Thread Starter bohei

    (@bohei)

    Hi @ansarybadal ,

    we increased the max execution time to 600s, but it still doesn’t work for the second feed.

    What I don’t understand is, that it worked until one point. But we didn’t changed anything. We didn’t have more products for example …

    We read your how-to and did everything except number 3 and 6.
    Should I install the plugin you suggest in point 3?
    We can’t image we have not enough ram because it worked all the time before.

    Thanks for your help

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Auto Update doesn’t work’ is closed to new replies.