Support » Plugin: WooCommerce Services » Auto tax feature not working

  • Resolved garimagarg

    (@garimagarg)


    Hello,

    In my website Auto tax functionality not working..
    My store location is of NJ USA. And i am checking the tax for “601 SE Wyoming Blvd Ste 1137, Casper, WY 82609” .
    But it is hsowing 0 tax.. If i wil add manual tax rates then those are working.

    05-20-2020 @ 07:12:31 – Error retrieving the tax rates. Received (http_request_failed): cURL error 7: Failed to connect to api.woocommerce.com port 443: No route to host (WCS Tax)
    05-20-2020 @ 16:54:27 – :::: TaxJar Plugin requested :::: (WCS Tax)
    05-20-2020 @ 16:54:27 – :::: TaxJar API called :::: (WCS Tax)
    05-20-2020 @ 16:54:27 – Received: {“tax”:{“amount_to_collect”:0,”freight_taxable”:false,”has_nexus”:false,”order_total_amount”:148.86,”rate”:0,”shipping”:10.86,”tax_source”:null,”taxable_amount”:0}} (WCS Tax)
    05-20-2020 @ 16:54:36 – :::: TaxJar Plugin requested :::: (WCS Tax)
    05-20-2020 @ 16:54:36 – :::: TaxJar API called :::: (WCS Tax)
    05-20-2020 @ 16:54:36 – Received: {“tax”:{“amount_to_collect”:0,”freight_taxable”:false,”has_nexus”:false,”order_total_amount”:148.86,”rate”:0,”shipping”:10.86,”tax_source”:null,”taxable_amount”:0}} (WCS Tax)
    05-20-2020 @ 16:54:37 – :::: TaxJar Plugin requested :::: (WCS Tax)
    05-20-2020 @ 16:54:37 – :::: TaxJar API called :::: (WCS Tax)
    05-20-2020 @ 16:54:37 – Received: {“tax”:{“amount_to_collect”:0,”freight_taxable”:false,”has_nexus”:false,”order_total_amount”:148.86,”rate”:0,”shipping”:10.86,”tax_source”:null,”taxable_amount”:0}} (WCS Tax)

    This is the log which i got in Woocommerce -> status -> woocommerce services.

    Please let me know the solution for this.

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