Title: Auto sync not working
Last modified: January 23, 2018

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# Auto sync not working

 *  Resolved [nyxium](https://wordpress.org/support/users/nyxium/)
 * (@nyxium)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/auto-sync-not-working-3/)
 * Hi,
 * I’m aware you do not officially support Mailchimp user sync although I’m hoping
   someone out there can help me.
 * The plugin works fine but when I edit a user in the user section, for example
   the email address, it doesn’t sync automatically.Manual sync works just fine.
 * So I have been looking around a bit and I saw this on the main page of Mailchimp
   user sync plugin “There are 1 background jobs waiting to be processed.” It seems
   to be stuck and it changes to 2 when I change an email address of a different
   user.
 * Therefor I a assume that job is supposed to sync the data between the site and
   Mailchimp. How can I troubleshoot the job or the queue to see what’s taking so
   long for it to be executed?
 * Thanks,
 * Nick

Viewing 1 replies (of 1 total)

 *  Plugin Author [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/auto-sync-not-working-3/#post-10012243)
 * Hello Nick,
 * I would suggest turning WP Debug on and checking if there are any errors within
   WordPress or in the PHP error log.

Viewing 1 replies (of 1 total)

The topic ‘Auto sync not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/mailchimp-sync_cfeefa.svg)
 * [MC4WP: Mailchimp User Sync](https://wordpress.org/plugins/mailchimp-sync/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-sync/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-sync/unresolved/)
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## Tags

 * [auto](https://wordpress.org/support/topic-tag/auto/)

 * 1 reply
 * 2 participants
 * Last reply from: [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/auto-sync-not-working-3/#post-10012243)
 * Status: resolved