It is a good idea, but there is no way to do this right now.
With luck it should not happen often. Most people will pass all the checks and never even see the second chance screen. Do you get many of these kinds of requests? 99% of all the requests I get are spambots randomly filling in the form with junk.
Keith
hey Keith,
thanks for the quick reply! I set this up for client a while back. This was a message they sent me:
“The plugin is blocking certain legitimate users based on their IP addresses. And then when they request to be added to the white list, they are left wondering what will happen next. It would be nice if we could both improve the messaging in this process, and also if I could an e-mail notifying me of a new white list request, I could log in right away to approve their IP address.”
We updated the plugin recently and saw the option to send email notification to admin if someone is requesting to not be blocked so we are trying this route.
Another note, this morning client showed me 10 new requests from same email.. happening almost exactly every 10 seconds. But fishy thing is it looks like a legitimate email address.. he recognizes it from there database. And the comment is related to the site. I told him someone must have hijacked this email and it was spam. Have you ever seen this?
Thanks for your feedback. It’s a great plugin. Maybe the auto-response feature is something to consider for an update.
best,
Kurt
I haven’t seen the multiple requests. The IP address will give you a better idea as to exactly who is generating the email.
I think my hosting company was blocking email from the client under some circumstances, and I don’t know if it was programming or just policy not to send some email, so the “send email” option is not fully tested.
I haven’t had much time to work on my plugins. My life has been hectic, but I am adding the request to my TODO list. I will not get to it soon, though.
Keith
ok well thanks for your reply, much appreciated!
