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Javelin Email Marketing
[resolved] Auto Responders Not Working (7 posts)

  1. Strictly Software
    Posted 3 years ago #

    I am using the latest version of WordPress & the plugin.

    The newsletters that are linked to a category of posts on my sites are working fine and get sent out when they should and I can see them all in the DB table.

    However I have two AutoResponder emails set up one for 0 days and one for 2 days and neither of these get sent out.

    I have tried all sorts of email accounts from hotmail, gmail to privately hosted email accounts.

    I can see the AutoResponder records in the DB and the ID relates to the Newsletter ID and I can see records marked "AutoResponder" in the wp_wpr_followup_subscriptions table but I have no idea what the other columns mean.

    Is there a table or way of finding out (from a log file) if the AutoResponder emails were actually sent out or failed due to a bug or mailserver error?

    If the author does not know the cause of this widespread problem (it seems from reading other threads) can he please tell me which URL or File I should be looking in so I can add some debug code of my own to see what is going on.

    I am using my own server and already have a job to manually run the WP-CRON.php job. Therefore there shouldn't be any blockimg, locking or banning going on due to the number of emails as I can send however many emails as I want.

    I have had problems with the inbuilt WordPress cron job myself and created my own (page called cron job) for one of my own plugins so if this is the problem can someone tell me what files I need to look in to debug the problem.

    Any help at all would be great.



  2. rajasekharan
    Posted 3 years ago #

    The autoresponder feature has some critical bugs wherein the emails are being delivered sporadically. This is being fixed right now. One known workaround is change line number 219 of other/background.php:


    $timeTodayAt12AM = time();

    Other than that sometimes crons will not trigger at all on servers where the server configuration blocks incoming connections from (same server). In such cases, no crons of any plugin will trigger. Not even the ones that run WordPress' functionality.

    You may want to use a command line command to trigger the crons rather than trigger them through making a HTTP request to self.

  3. rajasekharan
    Posted 3 years ago #

    To get plugin support, please visit:


    And then raise an issue there.

  4. BlackNinjaEntertainment
    Posted 3 years ago #

    When is this going to be fixed................all seems to work but NO Autoresponse..........whats up with no responding to support for weeks/months!!!!!!!

  5. Strictly Software
    Posted 3 years ago #

    I've ended up writing my own PHP script to send out my emails due to the autoresponders not working. Simple script that sets a lock file daily so I know I've sent the emails and a cron job to run it at the times I wanted. Have to hardcode the HTML and get my users data from the DB. As I only want to send to paid up subscribers (I use s2 Member plugin) I just check for active members with a PayPal profile and then email them with my script.
    It is annoying as I would like to use this plugin but I have done so much work fixing the sign up
    Registration/unsubscribe pages to make them look like my site and use a nice looking popup form to get new sign ups I am probably past the point of return with this plugin now which is a shame as it started off pretty good (looking, feature wise etc)

  6. BlackNinjaEntertainment
    Posted 3 years ago #

    How does this resolve this for others...............

  7. Strictly Software
    Posted 3 years ago #

    ERR I don't know - write your own version maybe?

    I didn't write the plugin so maybe you should be asking the author when he will fix it.

    I just outlined a way you could resolve the issue temporarily with some basic coding skills - create a lock file and run some sql with a loop and a sendmail function.

    Not the best solution but at least it sends your emails out.

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