Auto Resize not working with certain resolutions

  • Resolved Porfiro

    (@ernestoruota)


    7 years ago

    Hi,
    I have tried multiple times, but certain resolutions (or ratios) seem to prevent the plugin to resize the images (it works fine with all the rest, resizing them if they are more than 2040×2048). Compression always works.

    For example, it doesn’t resize:
    4000 x 2901
    4592 x 3448
    2500 x 2500

    But it works with:
    6000 x 4000
    4000 x 2250

    I have added this code to prevent WP to heavily compress my images and let Smush do all the job. Could there be a conflict? Is this ok, by the way?
    add_filter('jpeg_quality', function($arg){return 100;});

    Thanks a lot

Viewing 7 replies - 1 through 7 (of 7 total)
  • Predrag – WPMU DEV Support

    (@wpmudev-support1)

    7 years ago

    Hi @ernestoruota,

    Can you tell me what is the actual size of those images that you’re trying to optimize?
    Free version of Smush can optimize images of up to 5MB so if they are larger than that the free version won’t be able to optimize them.

    Other than that, there should be no other limits with pixel count or ratios.

    Cheers,
    Predrag

    Thread Starter Porfiro

    (@ernestoruota)

    7 years ago

    Hi. Thanks for the reply.
    The problematic pictures are about 1 mb in size. They actually get optimized, but not resized on upload.

    Predrag – WPMU DEV Support

    (@wpmudev-support1)

    7 years ago

    Hi @ernestoruota,

    Can you upload your images to any file sharing service like Dropbox or GDrive and share the download link so we can test them out on our end and see why they are not resizing?

    If you don’t want to share your images publicly you can send use the download link by using our contact form and the template below:
    https://premium.wpmudev.org/contact/#i-have-a-different-question

    Send in:

    Subject: “Attn: Predrag Dubajic”
    – Download link
    – Link back to this thread for reference
    – Any other relevant urls/info

    Cheers,
    Predrag

    Thread Starter Porfiro

    (@ernestoruota)

    7 years ago

    Hi.
    Here is the link: https://drive.google.com/file/d/1ZKdwUYW8U_1C76OsFHlL79fNWSPMH-je/view?usp=sharing

    Thank you

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    7 years ago

    Hello @ernestoruota

    Hope you’re doing well!

    I could replicate this issue on my end and have informed our developers. Thank you for letting us know about this.

    Have a good day and take care!

    Cheers,
    Nastia

    Thread Starter Porfiro

    (@ernestoruota)

    6 years, 9 months ago

    Hi,
    the issue persists (with random pictures not being resized on upload). I have noticed that other users have reported the same bug. Have you found a solution yet?
    Thanks a lot
    ER

    Anton Vanyukov

    (@vanyukov)

    6 years, 9 months ago

    @ernestoruota,

    We’ve identified an issue with sites that are hosted on WP Engine. This will be improved in the upcoming update.

    Best regards,
    Anton

Viewing 7 replies - 1 through 7 (of 7 total)

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