Support » Plugin: LiteSpeed Cache » Auto-Purge isn’t working on my website

  • Resolved downtowndoggies

    (@downtowndoggies)


    After WordPress updated 18 hours ago, my website broke. I just logged in and selected “Purge All,” and now it’s working fine. I have “Purge All On Upgrade” turned on, so I’m confused why I need to manually do this each time.

    I almost lost a customer because of this, so any help is greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    May I know how exactly was the wordpress update triggered ? like you were at wp-admin and click “update” ? or it’s automated or something ?

    best regards,

    Thread Starter downtowndoggies

    (@downtowndoggies)

    The WordPress update triggered automatically, causing the website to break until I logged in 18 hours later and purged all of the cache.

    Plugin Support qtwrk

    (@qtwrk)

    okay , it’s automated , but how was it triggered ?

    I mean if you have set up a wp cron or something ?

    Thread Starter downtowndoggies

    (@downtowndoggies)

    I don’t think I have any plugins installed to trigger updates, unless one is doing it that I don’t realize. In WP-Admin, there’s just an Updates tab under the Home tab (on the left menu bar). When I go to Updates, there’s a link at the top of the page that says:

    “Enable automatic updates for all new versions of WordPress.”

    I just now changed it, however (in hopes of avoiding any future website breaks), to:

    “This site is automatically kept up to date with maintenance and security releases of WordPress only.”

    This is the only area where I enabled automatic WordPress updates.

    Plugin Support qtwrk

    (@qtwrk)

    thanks for the info

    that will use wp-cron , I assume you did not specifically create any system cron job for wp cron , right ?

    Thread Starter downtowndoggies

    (@downtowndoggies)

    You are correct. I haven’t created any system cron job for wp cron. (I honestly don’t even know how to do that.)

    Thread Starter downtowndoggies

    (@downtowndoggies)

    Update: I just experienced this today without any update. My website was working fine yesterday, but was broken today until I logged in to manually clear the cache. It appears the auto purge just isn’t working on it for some reason. Any help is greatly appreciated.

    Plugin Support usabe

    (@usabe)

    Hi @downtowndoggies

    Due to inactivity of this topic and recent lscwp updates, I will mark this topic as “resolved”. If you still have such issues, please feel free to open a ticket with further information by emailing to support@litespeedtech.com. Remember to reference this topic and ask to assign your ticket to Abe. I will check into this further from there.

Viewing 8 replies - 1 through 8 (of 8 total)
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