Support » Plugin: Videojs HTML5 Player » Auto Play on Chrome

  • The player has an auto-start issue being created by a conflict with html5.js in Chrome versions 70 and above. We updated the video js library from 5.0 to 7.5 which got rid of the browser error, but still the video has an issue playing automatically. Please advise on what the solution might be.

Viewing 6 replies - 1 through 6 (of 6 total)
  • We are having similar issues but where did you find the update JS Library and how do we install that?

    Plugin Author Noor Alam

    (@naa986)

    @ronewyork, autoplay is not supported in mobile device.

    @naa986 Having issues on desktop with autoplay working? Seems to be hit and miss in the latest chrome?

    Plugin Author Noor Alam

    (@naa986)

    @jbennett360, I have just tested it in the latest version of Chrome (73.0.3683.103). Autoplay is working fine for me.

    @naa986
    I’m getting the following: https://imgur.com/a/6H8P1Wf

    With the videos not auto playing occasionally?

    grafica6106

    (@grafica6106)

    Hi there,
    I just had the same issue today with while testing my website and I am using the latest version of Chrome. v.77.
    I just discovered that there is a new Chrome policy regarding video elements set with autoplay. (related article here. https://developers.google.com/web/updates/2017/09/autoplay-policy-changes)

    To cut it short, on my website the solution was simply to put the player on mute. So simply add – muted “muted” – as indicated by the Author on his homepage instructions.

    Also, I did stop my ADS block on my website. That is another little thing stopping elements with autoplay on any page, including yours.

    For mobile, with v77 autoplay works just fine. with older versions I do not know, but worst case scenario, just put your video controls back, and switch off the autoplay.
    That way the use will need to click on the video to see it running, but at least will be visible somehow.

    Hope this help.

Viewing 6 replies - 1 through 6 (of 6 total)
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