Title: Auto not working Last modified: January 7, 2017 --- # Auto not working * Resolved [crazydiamond23](https://wordpress.org/support/users/crazydiamond23/) * (@crazydiamond23) * [9 years, 4 months ago](https://wordpress.org/support/topic/auto-not-working/) * I have two weekly newsletters on auto send and the auto send feature does not seem to be working. I’ve checked and everything seems to be programmed correctly. Is auto send affected in any way when updates are done? Is there something that I’m missing here that needs to be done in order for this newsletter to go out as scheduled? * Thanks in advance Tim Viewing 10 replies - 1 through 10 (of 10 total) * Anonymous User 12851872 * (@anonymized-12851872) * [9 years, 4 months ago](https://wordpress.org/support/topic/auto-not-working/#post-8630748) * Hi, I have the same problem, the newsletter worked well before and for two weeks, it is no longer sent, last week I tried to create another newsletter in manual and it was sent. My site went under https, and PHP7, apart from the updates, I did nothing else. I hope there is a solution. Thank you * Anonymous User 12851872 * (@anonymized-12851872) * [9 years, 4 months ago](https://wordpress.org/support/topic/auto-not-working/#post-8630852) * Hi, I just tested the plugin with this plugin [https://wordpress.org/plugins/php-compatibility-checker/](https://wordpress.org/plugins/php-compatibility-checker/) * Not PHP7 compatible. I know there is MailPoet 3, but beta version and everything in English. Thank You * Thread Starter [crazydiamond23](https://wordpress.org/support/users/crazydiamond23/) * (@crazydiamond23) * [9 years, 4 months ago](https://wordpress.org/support/topic/auto-not-working/#post-8631208) * Thanks for the info. I will pass this on to our webmaster because our problems also started after the last update. Will probably look into the new release and have them install it on the staging site and test it out for us. Prefer not to use Beta product too early but may not be much ion a choice. Really prefer auto send feature for the newsletter * [fscbmwcca](https://wordpress.org/support/users/fscbmwcca/) * (@fscbmwcca) * [9 years, 4 months ago](https://wordpress.org/support/topic/auto-not-working/#post-8636388) * I too have auto newsletters that are not being sent now. I am using 7.1.0RC4. What is the php version that the plugin supports? * I also have a CRON job set up and I am getting emails that say /bin/bash: _url from set up advanced tab:_ No such file or directory * So not sure what the problem is… * Anonymous User 12851872 * (@anonymized-12851872) * [9 years, 4 months ago](https://wordpress.org/support/topic/auto-not-working/#post-8637088) * Hi, I changed plugin, I switched to [Mailchimp](https://mailchimp.com/) * [Wysija](https://wordpress.org/support/users/wysija/) * (@wysija) * [9 years, 4 months ago](https://wordpress.org/support/topic/auto-not-working/#post-8643160) * [@crazydiamond23](https://wordpress.org/support/users/crazydiamond23/) Make sure to create a server side cron job: [http://docs.mailpoet.com/article/47-configure-cron-job](http://docs.mailpoet.com/article/47-configure-cron-job) * Thread Starter [crazydiamond23](https://wordpress.org/support/users/crazydiamond23/) * (@crazydiamond23) * [9 years, 4 months ago](https://wordpress.org/support/topic/auto-not-working/#post-8643578) * I have talked to my webmaster. Please Note: We are not using this for the first time-we used it in the past successfully and did not require a Cron job. Just trying to figure out why our second newsletter stopped auto-sending. * Something has obviously changed and we need to know what it is so we can continue using your product. If not, we will have to find another service to use for our auto-send newsletters as we simply do not have the time to send out a manual newsletter. * Thanks in advance * Anonymous User 12851872 * (@anonymized-12851872) * [9 years, 4 months ago](https://wordpress.org/support/topic/auto-not-working/#post-8654724) * Hi, * @ wysija : Mailpoet why, create a crob job server now, while we are using your plugins without for years and that we can send a newsletter manually, it’s automatic that it blocks. If the cron job was needed, it would be from the beginning, allt worked well before January 2017. thank you * [@crazydiamond23](https://wordpress.org/support/users/crazydiamond23/) : tell your webmaster to use Mailchimp. Full of tutorials on the internet to learn how to use it, very simple * Thread Starter [crazydiamond23](https://wordpress.org/support/users/crazydiamond23/) * (@crazydiamond23) * [9 years, 4 months ago](https://wordpress.org/support/topic/auto-not-working/#post-8654828) * I agree with Wolfneo 100%, it’s the auto send where the problem lies but in the meantime, I went to settings/advanced/geeky options and did a reinstall from scratch. Odd thing however, the program did not pick up the same membership categories as before because we had a consumer category that did not come through the second time. I found it only by identifying how many people were in a specific category. Once reinstalled I created two newsletters identical to the ones we had before, programmed them for auto send and the first went out last night as programmed. * It seems to me that Mail Poet has a problem that they cannot solve so this was the only option I could think of as a last resort. I like this program but if I experience the same issue later on I will abandon it and go to Mail Chimp. - This reply was modified 9 years, 4 months ago by [crazydiamond23](https://wordpress.org/support/users/crazydiamond23/). * Thread Starter [crazydiamond23](https://wordpress.org/support/users/crazydiamond23/) * (@crazydiamond23) * [9 years, 3 months ago](https://wordpress.org/support/topic/auto-not-working/#post-8662184) * Update – after doing a re-install from scratch and creating two newsletters they have both been delivered successfully via auto-send. Now, to see just how long this lasts. Will any changes in scheduling or adding a new group cause the auto- send to go into a tailspin again? I guess only time will tell so I’ll monitor this and post updates if there are any changes Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Auto not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wysija-newsletters_ffddcc.svg) * [MailPoet Newsletters (Previous)](https://wordpress.org/plugins/wysija-newsletters/) * [Support Threads](https://wordpress.org/support/plugin/wysija-newsletters/) * [Active Topics](https://wordpress.org/support/plugin/wysija-newsletters/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wysija-newsletters/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wysija-newsletters/reviews/) ## Tags * [auto](https://wordpress.org/support/topic-tag/auto/) * [send](https://wordpress.org/support/topic-tag/send/) * 10 replies * 4 participants * Last reply from: [crazydiamond23](https://wordpress.org/support/users/crazydiamond23/) * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/auto-not-working/#post-8662184) * Status: resolved