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NextScripts: Social Networks Auto-Poster
[resolved] Auto-Import comments from Social Networks - not working (13 posts)

  1. mdidesign
    Member
    Posted 1 year ago #

    Hi,

    I am using the "Auto-Import comments from Social Networks" function, everything is correctly set up and activated. I can click on "import comments", this works... but "Plugin will check for the new comments every hour" does not work at all.

    Three hours ago 8 people commented on a post on facebook (auto-postes via auto-poster) - and the post still has no imported comments. Why? I thought this would happen automatically every hour?

    Regards

    https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/

  2. NextScripts
    Member
    Plugin Author

    Posted 1 year ago #

    "every hour" relays on correct WP Cron.
    Please go to the Help/Support tab and click "Show WP Cron" test results.

  3. mdidesign
    Member
    Posted 1 year ago #

    My cronjobs start every 10 minutes automatically.

    Cron Check Results:
    ==== Cron was executed 2 times in 15 minutes ====

    "Your WP Cron is OK"

    So there is no problem. I now had to import the comments manually. Usually it should do it automatically, but after 3 1/2 hours still no imported comments - just when doing it manually.

  4. DFC005
    Member
    Posted 1 year ago #

    I can confirm that Auto-Importing comments from social networks (Facebook) doesn't work for me either.

    Manually importing does work though.

  5. NextScripts
    Member
    Plugin Author

    Posted 1 year ago #

    Please Install any cron plugin and check if you have nxs_hourly_event running.

  6. mdidesign
    Member
    Posted 1 year ago #

    Hello, I am using "WP Crontrol" all the time to check cronjobs. Yes, "nxs_hourly_event" is in it.

  7. DFC005
    Member
    Posted 1 year ago #

    Yup, nxs_hourly_event is running fine for me as well.

  8. DFC005
    Member
    Posted 1 year ago #

    OK, I was able to fix this issue (at least for now) by unchecking Enable "Comments Import" in the settings, hitting Update Settings. And then checking it again and hitting Update Settings again.

    It now seems to be working.

  9. mdidesign
    Member
    Posted 1 year ago #

    But this is not a solution.

  10. mdidesign
    Member
    Posted 1 year ago #

    Still not working. Waiting since days that some comments of a shared article get imported. Nothing. Cronjob is working well, everything is correctly set up. Nothing happens. Author?

  11. mdidesign
    Member
    Posted 1 year ago #

    P.S: When manually importing comments I found out that if there is any kind of smiley within the comment on facebook the comment just stops at exactly this point. I donĀ“t mean usual smileys like :-) or so. If there is any other smiley, that is a bit unusual: The comment gets cut off. Author?

  12. eyephone21
    Member
    Posted 1 year ago #

    Same here.
    Cron is OK
    Manual import OK.
    No automatic import at all..

  13. Devil75
    Member
    Posted 1 year ago #

    same for me... tryed all I can:
    Cron OK
    Manual OK
    Automatic KO!!!!

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