Support » Plugin: User Registration - Custom Registration Form, Login Form, and User Profile WordPress Plugin » authors / contributors can’t see media thumbnails

  • Resolved yankiara

    (@yankiara)


    Hi,
    First of all thanks for this great plugin πŸ™‚
    It helps me a lot for my collaborative site!

    But I have a problem with media library thumbnails: When logged-in as author or contributor, I can’t see the images I don’t own in thumbnail view. I can see them in list view, though.

    When plugin is deactivated, I can see all images in thumbnail view, even the ones from other users.

    Same issue when editing a post: When inserting an image in Gutenberg editor, I can’t see the thumbnails from other users. This is critical here, since we cannot switch to list view.

    Am I missing something? For me, expected behavour would be that we can always use images from other users, but not delete them.

    Thx in advance,
    Yan

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @yankiara,

    That’s strange. The User Registration plugin does not have any control over the thumbnails and does not have any exact code associated especially with that part.

    However, code conflict could be causing this. We would need to debug into the issue deeply. So, I would request you to provide us a it more information about it.

    1. Provide us the screenshot of how it appears when plugin is deactivated and when the plugin is activated. Make sure the screenshots are full screenshots, not cropped ones.

    2. Also, let us know the steps to replicate or any information that could help us to replicate a similar issue on our end. It would help us to debug the issue.

    Let us know and I will get back to you accordingly.
    Regards!

    Thread Starter yankiara

    (@yankiara)

    Hi,

    Here are the screenshots…

    UR deactivated: thumbnails view OK
    https://prnt.sc/uxlu3m

    UR activated: list view OK, thumbnails EMPTY
    https://prnt.sc/uxltpy
    https://prnt.sc/uxlvr9
    After a contributor uploads an image: only this image thumbnail is visible
    https://prnt.sc/uxm0g5

    Same issue when inserting an image from page/article Gutenberg editor.

    Thanks for investigating!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘authors / contributors can’t see media thumbnails’ is closed to new replies.