Title: Authorizing plugin
Last modified: August 31, 2016

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# Authorizing plugin

 *  Resolved [nikola797992](https://wordpress.org/support/users/nikola797992/)
 * (@nikola797992)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/authorizing-plugin/)
 * How to authorize this plugin?
 * [https://wordpress.org/plugins/chats/](https://wordpress.org/plugins/chats/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [nikola797992](https://wordpress.org/support/users/nikola797992/)
 * (@nikola797992)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/authorizing-plugin/#post-7226315)
 * I have this warning
 * “Your Chat plugin is not authorized!
    To authorize “Chats” plugin of your website
   please, go to you website back-end (admin area) on “Chats” plagin page and sign-
   in from there”
 * But I logged in from my admin area.
 *  Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/)
 * (@wp-chat)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/authorizing-plugin/#post-7226429)
 * Hi,
    Some of security plugins on your website can break authentication process.
   You can temporarily deactivate your security, to be sure, that all requests and
   answers between our service and your website works fine. Try to authenticate 
   again. If authentication was successful – you need to know, that the trouble 
   was in your security and you need better configurate it.
 * If doesn’t help – please, write us using some of three ways:
    email support(@]
   wpadm.com, this WordPress support forum or contact form on our website [http://www.wp-chat.com/](http://www.wp-chat.com/)
 * Chat support team
 *  Thread Starter [nikola797992](https://wordpress.org/support/users/nikola797992/)
 * (@nikola797992)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/authorizing-plugin/#post-7226430)
 * I paused the security and the warning isn’t there any more, but the chat conversation
   doesn’t appear on the guest chat tab.
 *  Thread Starter [nikola797992](https://wordpress.org/support/users/nikola797992/)
 * (@nikola797992)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/authorizing-plugin/#post-7226432)
 * It works now, thanks!
 *  Thread Starter [nikola797992](https://wordpress.org/support/users/nikola797992/)
 * (@nikola797992)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/authorizing-plugin/#post-7226434)
 * It doesn’t work no more, it seams every time it needs to be verifed.
    I am using
   cloudflare security and they asked me do you use WebSockets?
 *  Plugin Author [wp-chat](https://wordpress.org/support/users/wp-chat/)
 * (@wp-chat)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/authorizing-plugin/#post-7226437)
 * We don’t use WebSocket protocol.
    [https://en.wikipedia.org/wiki/WebSocket](https://en.wikipedia.org/wiki/WebSocket)
 *  Thread Starter [nikola797992](https://wordpress.org/support/users/nikola797992/)
 * (@nikola797992)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/authorizing-plugin/#post-7226438)
 * Why do you think it does not work with cloudflare?
 *  Thread Starter [nikola797992](https://wordpress.org/support/users/nikola797992/)
 * (@nikola797992)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/authorizing-plugin/#post-7226452)
 * Do you have any suggestions?

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Authorizing plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/chats_d4e6aa.svg)
 * [Chat - Live Chat, Support, Sales](https://wordpress.org/plugins/chats/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/chats/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/chats/)
 * [Active Topics](https://wordpress.org/support/plugin/chats/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/chats/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/chats/reviews/)

## Tags

 * [answers](https://wordpress.org/support/topic-tag/answers/)
 * [auth](https://wordpress.org/support/topic-tag/auth/)
 * [authentication](https://wordpress.org/support/topic-tag/authentication/)
 * [requests](https://wordpress.org/support/topic-tag/requests/)
 * [website](https://wordpress.org/support/topic-tag/website/)
 * [websocket](https://wordpress.org/support/topic-tag/websocket/)

 * 8 replies
 * 2 participants
 * Last reply from: [nikola797992](https://wordpress.org/support/users/nikola797992/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/authorizing-plugin/#post-7226452)
 * Status: resolved