Title: Authorized FROM Address problems
Last modified: September 2, 2021

---

# Authorized FROM Address problems

 *  Resolved [yoyoyomar](https://wordpress.org/support/users/yoyoyomar/)
 * (@yoyoyomar)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/authorized-from-address-problems/)
 * Hi. Our post notifications have stopped working. So now we are trying with the
   MailPoet Sending Service setting in WordPress.
 * We have just registered for the free account, activated the key and added the
   DNS settings on our hosting account. And the email address and sender domains
   are verified in our MailPoet account.
 * But in WordPress, we keep getting the wordpress@ email address is not yet authorized
   error:
 * > The MailPoet Sending Service did not send your latest email because the address
   > [wordpress@ourdomain.com](https://wordpress.org/support/topic/authorized-from-address-problems/wordpress@ourdomain.com?output_format=md)
   > is not yet authorized.
 * The wordpress address is not anywhere in our settings. We are also using the 
   Easy WP SMTP plugin, but de-activating that doesn’t help.
 * Please help!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * (@danielinhou)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/authorized-from-address-problems/#post-14848500)
 * Hi there [@yoyoyomar](https://wordpress.org/support/users/yoyoyomar/) 👋🏽
 * > wordpress@ email address is not yet authorized error:
 * Can you confirm that you have selected a different email address under _MailPoet
   > Settings > Basics_ as shown in this screenshot? [https://d.pr/i/ccZzTd](https://d.pr/i/ccZzTd)
 * > We are also using the Easy WP SMTP plugin, but de-activating that doesn’t help.
 * I think that if you are going to use the MailPoet Sending Service you could safely
   disable the Easy WP SMTP plugin.
 * Please keep us posted!
 * Cheers
 *  Thread Starter [yoyoyomar](https://wordpress.org/support/users/yoyoyomar/)
 * (@yoyoyomar)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/authorized-from-address-problems/#post-14849443)
 * Yes, the email address is definitely not the wordpress@ in the settings.
 * I have tried with the MailPoet sending service, and I also tried entering our
   SMTP settings in the configuration. But every time it kept giving the errors 
   about the wordpress@ address.
 * So I just tried changing the sending method back to ‘Internet Hosting provider’
   and changed to WordPress standard method under advanced. Basically our original
   settings. And now it is working again.
 * So I don’t know what the problem was. I updated to version 3.69.0 before changing
   the settings back. I don’t know if that had anything to do with it. I still don’t
   know why it was complaining about the wordpress@ address though, when we were
   explicitly giving a different from address in the settings.
 *  Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * (@danielinhou)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/authorized-from-address-problems/#post-14852561)
 * Hi again [@yoyoyomar](https://wordpress.org/support/users/yoyoyomar/)!
 * OK, so if I am getting this right the problem got solved by changing the MailPoet
   Send with options.
 * Are you now sending with the MailPoet Sending Service or with your webhost (as
   shown in this screenshot)? [https://d.pr/i/EL8ABr](https://d.pr/i/EL8ABr)
 * Thanks for clarifying
 * Cheers
 *  Thread Starter [yoyoyomar](https://wordpress.org/support/users/yoyoyomar/)
 * (@yoyoyomar)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/authorized-from-address-problems/#post-14853312)
 * Sending with webhost. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Authorized FROM Address problems’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [yoyoyomar](https://wordpress.org/support/users/yoyoyomar/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/authorized-from-address-problems/#post-14853312)
 * Status: resolved