Title: Authorize dot net issue
Last modified: August 30, 2016

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# Authorize dot net issue

 *  [wettechdesigns](https://wordpress.org/support/users/wettechdesigns/)
 * (@wettechdesigns)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/)
 * First I am not in the test mode, we use event pro with the same authorize.net
   settings. When I submit CC info I get a small pop up from both chrome and firefox
   that is blank with the words ok, when ok is clicked the card is not processed.
 * I have tried both username and api login id for authorize.net in the settings
   for WP Invoice with no avail. Could use a little help her. The reason for trying
   both is, your programmers use a different nomenclature for “Gateway Username”
   versus “User Login ID” or “API Login ID”.
 * Thanks very much,
 * Rick
 * [https://wordpress.org/plugins/wp-invoice/](https://wordpress.org/plugins/wp-invoice/)

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Plugin Contributor [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/)
 * (@anton-korotkoff)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593447)
 * Hello,
 * please check your “encapsulation char” and “delimiter char” settings.
 * Thanks.
 *  Thread Starter [wettechdesigns](https://wordpress.org/support/users/wettechdesigns/)
 * (@wettechdesigns)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593458)
 * I went into Authorize net and turned on those settings and made them match with
   WP invoice. I still receive a small window with the word ok and the process is
   stopped until I click yes then I get no transaction.
 * Thanks
 * Rick
 *  Plugin Contributor [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/)
 * (@anton-korotkoff)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593492)
 * Ok, there is another one thing you can try.
 * You need to be sure you create new invoices after any change of general Payment
   Settings on WP-Invoice Settings page because invoices inherit payment settings
   when created. OR you need to change payment settings for individual invoices 
   when testing them.
 * Can you confirm you aware of this?
 * Thanks.
 *  Thread Starter [wettechdesigns](https://wordpress.org/support/users/wettechdesigns/)
 * (@wettechdesigns)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593502)
 * No I wasn’t aware of this, I have since gone in and tried this and changed the“
   Gateway Username” to the three choices it could be through Authorize.net
 * Authorize.net doesn’t have a “Gateway Username” I can find.
 * My choices are:
    API ID Login ID Payment Gateway ID
 * I have tried all three now, created new invoice for each, cleared history and
   cookies for each, and the payment still doesn’t process.
 * Thanks
 * Rick
 *  Plugin Contributor [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/)
 * (@anton-korotkoff)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593505)
 * I think you are using wrong credentials.
 * Gateway Username is API Login ID
    Gateway Transaction Key is API Transaction 
   Key
 * These are already renamed in new pre-release version.
 * Check Gateway URL as well. It should point to corresponding mode you use (test/
   live)
 * Thanks.
 *  Thread Starter [wettechdesigns](https://wordpress.org/support/users/wettechdesigns/)
 * (@wettechdesigns)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593515)
 * Just got back will give it a try.
 * Thanks
 * Rick
 *  Thread Starter [wettechdesigns](https://wordpress.org/support/users/wettechdesigns/)
 * (@wettechdesigns)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593517)
 * I changed the things you requested, still no luck. Can I get the pre-release 
   and use it? Also is paid support available to speed things up we are approaching
   a deadline, and already have a lot of time invested. This seems so simple to 
   set up I am not sure what I am missing. Using the plugin is very easy as well.
   Just need to get the CC processing working.
 * Thanks
 * Rick
 *  Plugin Contributor [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/)
 * (@anton-korotkoff)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593536)
 * Please contact me at [https://www.usabilitydynamics.com/contact-us](https://www.usabilitydynamics.com/contact-us)
 * Provide WP credentials and I’ll check into it for free if there is nothing to
   fix.
 * Thank you.
 *  Thread Starter [wettechdesigns](https://wordpress.org/support/users/wettechdesigns/)
 * (@wettechdesigns)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593543)
 * Thanks Anton I finally got it, the trick was to eliminate both delimited and 
   encapsulated characters and set Authorize net to none and that has done the trick.
   I appreciate all your help in resolving this. Today we finish billing 80K in 
   business.
 * Thanks again,
 * Rick
 *  Plugin Contributor [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/)
 * (@anton-korotkoff)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593545)
 * Sounds good! Authorize.net always was tricky…
 * Btw, if you like the plugin or support you could leave a review 😉 That helps
   us a lot.
 * Thank you!
 *  [jspier](https://wordpress.org/support/users/jspier/)
 * (@jspier)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593598)
 * I was having a similar issue as Rick, and I made the same changes he did (eliminate
   both delimited and encapsulated characters) although I don’t know what “set Authorize
   net to none” means. Now when I submit a payment online, my card is charged, but
   wp-invoice still shows the invoice as unpaid, and when the client clicks submit,
   they get a blank “page says” message. When they click ok on that message, the
   page reloads showing the invoice as unpaid even though the card is charged.
 * any ideas?
    Josh
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593599)
 * **[@jspier](https://wordpress.org/support/users/jspier/):**If you require assistance
   then, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post),
   please post your own topic instead of tagging onto someone else’s topic. This
   topic seems to have been resolved.
 *  Plugin Contributor [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/)
 * (@anton-korotkoff)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593603)
 * [@wettechdesigns](https://wordpress.org/support/users/wettechdesigns/) please
   could you mark this topic as resolved?
    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Authorize dot net issue’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-invoice_c36510.svg)
 * [WP-Invoice - Web Invoice and Billing](https://wordpress.org/plugins/wp-invoice/)
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 * 13 replies
 * 4 participants
 * Last reply from: [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/authorize-dot-net-issue/#post-6593603)
 * Status: not resolved