Support » Plugin: Google Authenticator - WordPress Two Factor Authentication (2FA) » Authorization does not work after the last update

  • Resolved fomenkoandrey

    (@fomenkoandrey)


    I can not log in using the miniorange application, when I enter my login, nothing happens, the QR code does not appear.

    It was only possible to log in by disabling the plugin via ftp.

    When re-activating the plugin and testing authorization – an error.

    >>>> Authentication failed. Please try again to test the configuration.
    >>> Open your miniOrange Authenticator App and click on SCAN QR Code to scan the QR code. Your phone should have internet connectivity to scan QR code.
    http://prntscr.com/m9twup

    Complete removal and reinstallation of the plugin did not help – the same errors, testing does not work with the same errors. Authorization also does not work.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author miniOrange

    (@cyberlord92)

    Hi @fomenkoandrey,

    Thank you for your query.

    We are looking into the issue and we will inform you as soon as possible. Till then please set Security Questions as your authentication method.

    If you have any other query you can also contact us through the support in the plugin or mail us directly at info@miniorange.com

    Thank You.

    Plugin Author miniOrange

    (@cyberlord92)

    Hi @fomenkoandrey,

    Thank you for your patience.

    We have fixed the issue. Please let me know if you face any issues.
    And if you are using miniOrange authenticator app, please update the app to V1.7 and test.

    If there are any questions you can reply to this thread or mail us at info@miniorange.com.

    Thank You.

    fomenkoandrey

    (@fomenkoandrey)

    Thanks a lot for your help.
    everything works again.

Viewing 3 replies - 1 through 3 (of 3 total)
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