• Resolved james.iwate

    (@jamesiwate)


    When authors try to publish a new post, they get a “WordPress > Error which shows on the browser tab. The screen itself is blank. The blog administrator can make a new post though. Also, the authors can edit their own posts.

    Does anyone have any idea what might be the cause?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Have you or any developer you’ve worked with made any changes to the user permissions for the Author user role? I would suggest using user role editor https://wordpress.org/plugins/user-role-editor/ to check that the author user role has the correct permissions assigned to it.

    You can reference this list to see what permissions the Author role should have: https://wordpress.org/support/article/roles-and-capabilities/#author

    Hope this helps. Once you find a solution please tag the thread resolved.

    Thread Starter james.iwate

    (@jamesiwate)

    Thank you so much for your ideas. I have been using a plugin called “Ultimate Member” to manage user roles. I also tried the plugin you recommended and confirmed that publish-post privileges were being given to authors. I tried making a custom role in ultimate member, but that did not work. I then tried deactivating ultimate member but that did not work either.

    I am not sure what else to try. The authors should be able to publish posts. My other multisites work but this one does not. If you happen to have any further ideas, it would be appreciated.

    Thread Starter james.iwate

    (@jamesiwate)

    I figured out the problem! The theme I was running was Astra (the Pro version). When I changed the them, authors could post. Using the role editor you recommended, I played around with the permissions on the role editor. If I gave the author the following theme editing permissions, they were able to publish posts:

    Themes
    edit_theme_options
    edit_themes

    Thank you. Without your initial response, I would not have figured this out.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Author cannot publish post’ is closed to new replies.