Title: authentication required – please help me!
Last modified: August 21, 2016

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# authentication required – please help me!

 *  [oakleyno1](https://wordpress.org/support/users/oakleyno1/)
 * (@oakleyno1)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/authentication-required-please-help-me/)
 * I think i am using 3.5 but could be 3.5.1
 * I go to my login area on myclubbingholiday.com then /wp-admin and instead of 
   the usual wordpress i get authentication required i tried entering my password
   and this did not work – i dont have wordpress downloaded onto my computer so 
   literally cannot get in – how do i sort this out!?
 * Any advice would be massively appreciated as I use it for my business a lot,
 * thank you very much

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [oakleyno1](https://wordpress.org/support/users/oakleyno1/)
 * (@oakleyno1)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/authentication-required-please-help-me/#post-3652163)
 * It had a username and password which worked and now i am back in but why did 
   this happen & how do i protect myself? apologies for the poor knowledge!
 *  [ST-Kyle](https://wordpress.org/support/users/st-kyle/)
 * (@st-kyle)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/authentication-required-please-help-me/#post-3652165)
 * Hi Oakley,
 * I can see your hosting provider is Heart Internet. There is currently an exploit
   effecting Joomla & WordPress site’s around the world.
 * Heart Internet have had to take action to prevent it’s customers websites from
   being hacked. Please see: [http://www.heartinternet.co.uk/blog/2013/04/important-information-for-wordpress-users/](http://www.heartinternet.co.uk/blog/2013/04/important-information-for-wordpress-users/)
 *  Thread Starter [oakleyno1](https://wordpress.org/support/users/oakleyno1/)
 * (@oakleyno1)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/authentication-required-please-help-me/#post-3652166)
 * Thank you very much Kyle! Seriously appreciated & thanks for putting my mind 
   at rest!
 *  [ST-Kyle](https://wordpress.org/support/users/st-kyle/)
 * (@st-kyle)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/authentication-required-please-help-me/#post-3652168)
 * No problem. 🙂 Make sure you keep an eye on your site for the next couple of 
   days and ensure all your plugins and wordpress itself is up to date.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘authentication required – please help me!’ is closed to new replies.

## Tags

 * [authentication required](https://wordpress.org/support/topic-tag/authentication-required/)
 * [hacks](https://wordpress.org/support/topic-tag/hacks/)

 * 4 replies
 * 2 participants
 * Last reply from: [ST-Kyle](https://wordpress.org/support/users/st-kyle/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/authentication-required-please-help-me/#post-3652168)
 * Status: not resolved

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