Title: authentication problem
Last modified: April 25, 2018

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# authentication problem

 *  [7sevendesign17](https://wordpress.org/support/users/7sevendesign17/)
 * (@7sevendesign17)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/authentication-problem-7/)
 * Hello guys,
 * I was creating an app using the wp-appkit plugin with the bootstrap-login-theme…
   
   Everything works fine, when I try to authenticate from my side. But my friend,
   who is in another country cannot authenticate for some reasons I just ignore.
   He always get the “User authentication failed :(” message. We are using the same
   wp-appkit app which is on the server. Why is that? Could anyone help us?
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Mathieu Le Roi](https://wordpress.org/support/users/mleroi/)
 * (@mleroi)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/authentication-problem-7/#post-10220047)
 * Hi,
    As explained here [https://wordpress.org/support/topic/support-policy-39/](https://wordpress.org/support/topic/support-policy-39/),
   can you please forward your question to our support email _support [at] uncategorized-
   creations.com_ so that we can try to narrow down what’s happening with your authentication
   problem ? If something useful for others comes out we’ll post it back here. Thanks,
   Best regards
 *  Thread Starter [7sevendesign17](https://wordpress.org/support/users/7sevendesign17/)
 * (@7sevendesign17)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/authentication-problem-7/#post-10221222)
 * Hello,
 * I will do it right now…
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘authentication problem’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [7sevendesign17](https://wordpress.org/support/users/7sevendesign17/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/authentication-problem-7/#post-10221222)
 * Status: not resolved