• Resolved alessandro100318

    (@alessandro100318)


    The plugin reports: Site Kit has already been configured by another admin of this site.
    I tried Temporarily switch your “WordPress Address (URL)” and “Site Address (URL)”.
    I tried clearing cache and cookies.
    I disabled the plugins and changed the theme.
    Authentication loops.
    Nada, nix, nihil, nothing to do …

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello @alessandro100318 ,

    Thanks for opening a support topic. We really appreciated for this cooperation.

    We’d be happy to assist you on this issue. Can you please share your Site Health information via form privately so we can look into this issue for you.

    Best Regards,

    Hello @alessandro100318 ,

    Thanks for sharing Site Health information.

    1. We need to know are you being redirected at some stage while setting up Site Kit (as an additional user). If so at what stage are you being redirected. One thing I wanted to share redirection at some stage can occur with third party plugin or hosting configurations.

    2. If you’re happy to reset the plugin and try set it up once more from a Chrome browser incognito window & let us know.

    Please note If you choose reset option the plugin will be reset for all connected users, and each service will need to be connected once more.

    Best Regards,

    Thread Starter alessandro100318

    (@alessandro100318)

    No way.
    I had already done these tests and I did them again but it doesn’t work.

    Hello @alessandro100318 ,

    Thanks for getting back to us.

    To jump into more deeply to inspect this issue, can you please apply basic troubleshooting:

    1. Install and activate the Health Check & Troubleshooting plugin.
    2. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    3. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    4. Attempt to setup Site Kit once more

    You can exit troubleshooting mode afterwards.

    Let us know if you are not able to setup Site Kit.

    Best Regards,

    Thread Starter alessandro100318

    (@alessandro100318)

    Done and redone.
    But if the problem is in sitekit.withgoogle.com because it doesn’t come out there anymore, why do you keep wasting my time on the wordpress site?
    Maybe you have time to waste but I don’t.
    Therefore I uninstall the site kit and goodnight.
    Please close the topic.
    Greetings

    Plugin Support Bethany Chobanian Lang

    (@shetheliving)

    @alessandro100318 Understood. Thanks for your patience here and we’re sorry that Site Kit didn’t work for you. I’ll mark this as resolved.

Viewing 6 replies - 1 through 6 (of 6 total)
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