Title: Authentication issues
Last modified: November 2, 2018

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# Authentication issues

 *  Resolved [ltudbd](https://wordpress.org/support/users/ltudbd/)
 * (@ltudbd)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/authentication-issues/)
 * Hello,
    We’ve been using this plugin along with the WooCommerce Automatic Order
   Printing from SIMBA with success although it can get a little buggy at times.
   We’ve just recently had an issue and are trying to reinstall a new printer. When“
   authenticating our Google account in setting the link “Click here to authenticate
   your Google Cloud Print account (you will not be able to print via Google Cloud
   Print without it).” it of course opens the popup to authenticate our Google account.
   Clicking the “Allow” we now get an error that reads “Not Acceptable! An appropriate
   representation of the requested resource could not be found on this server. This
   error was generated by Mod_Security.” this hasn’t happened before… any ideas 
   on how to overcome this? Thank you!

Viewing 1 replies (of 1 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/authentication-issues/#post-10842893)
 * Hi,
 * You can look in the mod_security log to find out what it does not like, and then
   you can either remove the relevant mod_security rule, or just de-activate mod_security.
 * David

Viewing 1 replies (of 1 total)

The topic ‘Authentication issues’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/google-cloud-print-library.svg)
 * [Google Cloud Print Library](https://wordpress.org/plugins/google-cloud-print-library/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-cloud-print-library/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-cloud-print-library/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/google-cloud-print-library/unresolved/)
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## Tags

 * [authentication](https://wordpress.org/support/topic-tag/authentication/)

 * 1 reply
 * 2 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/authentication-issues/#post-10842893)
 * Status: resolved