Title: Authentication Failed
Last modified: August 30, 2016

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# Authentication Failed

 *  Resolved [aaron843](https://wordpress.org/support/users/aaron843/)
 * (@aaron843)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/authentication-failed-7/)
 * I’m using my regular FedEx account password. Does anyone know what I need to 
   do?
 * Here is the debug response from FedEx:
 * stdClass Object
    ( [HighestSeverity] => ERROR [Notifications] => stdClass Object([
   Severity] => ERROR [Source] => prof [Code] => 1000 [Message] => Authentication
   Failed )
 *  [TransactionDetail] => stdClass Object
    ( [CustomerTransactionId] => *** WooCommerce
   Rate Request *** )
 *  [Version] => stdClass Object
    ( [ServiceId] => crs [Major] => 16 [Intermediate]
   => 0 [Minor] => 0 )
 * )
 * [https://wordpress.org/plugins/fedex-woocommerce-shipping-method/](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [aaron843](https://wordpress.org/support/users/aaron843/)
 * (@aaron843)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/authentication-failed-7/#post-6633392)
 * OK, looks like they send you an email with the p/w but it takes a couple of hours.
 *  [wooforce](https://wordpress.org/support/users/wooforce/)
 * (@wooforce)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/authentication-failed-7/#post-6633710)
 * Hi Arron,
 * Check out the documentation [http://www.wooforce.com/getting-started-with-fedex-woocommerce-shipping-with-print-label-plugin/](http://www.wooforce.com/getting-started-with-fedex-woocommerce-shipping-with-print-label-plugin/)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Authentication Failed’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/fedex-woocommerce-shipping-method_336c83.
   svg)
 * [Fedex WooCommerce Shipping Method Plugin](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/)
 * [Active Topics](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [wooforce](https://wordpress.org/support/users/wooforce/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/authentication-failed-7/#post-6633710)
 * Status: resolved