Title: Authentication failed
Last modified: June 10, 2020

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# Authentication failed

 *  [richxl](https://wordpress.org/support/users/richxl/)
 * (@richxl)
 * [6 years ago](https://wordpress.org/support/topic/authentication-failed-23/)
 * Hi,
 * I’m suddenly having problems with logging into any of the users set upon my website
   using Ultimate Member. I have tried removing all plugins and still have the same
   problem. Can you help/advice?
 * Thanks
    Rich
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fauthentication-failed-23%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [6 years ago](https://wordpress.org/support/topic/authentication-failed-23/#post-12969813)
 * Hi [@richxl](https://wordpress.org/support/users/richxl/),
 * Do you have any recaptcha plugins installed?
    E.g. reCaptcha by BestWebSoft? 
   Please try to disable this plugin and see if it helps.
 * Regards.
 *  [wpitweb](https://wordpress.org/support/users/wpitweb/)
 * (@wpitweb)
 * [6 years ago](https://wordpress.org/support/topic/authentication-failed-23/#post-12987587)
 * Hi, I also have this same issue. As you said i have deactivated the captcha plugin
   and then it works fine.
    But how about security? Please give a solution

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Authentication failed’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [ultimate member login](https://wordpress.org/support/topic-tag/ultimate-member-login/)

 * 2 replies
 * 3 participants
 * Last reply from: [wpitweb](https://wordpress.org/support/users/wpitweb/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/authentication-failed-23/#post-12987587)
 * Status: not resolved