Authentication Error (Caldera Forms)

Hi,

sending emails with Caldera Forms doesn’t work. Apparently username/password cannot be provided, although they are stored in settings correctly. Sending a test email via WP Mail SMTP does work, so the settings are correct. But for some reason, they aren’t being passed when sending from Caldera Forms.

debug_log

2020-04-13 22:23:14 Connection: opening to ssl://mail.amsterdamster.com.ua:465, timeout=300, options=array ()

2020-04-13 22:23:14 Connection: opened

2020-04-13 22:23:14 SERVER -> CLIENT: 220-sr48.hostlife.net ESMTP Exim 4.93 #2 Tue, 14 Apr 2020 01:23:14 +0300 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail.

2020-04-13 22:23:14 CLIENT -> SERVER: EHLO amsterdamster.com.ua

2020-04-13 22:23:14 SERVER -> CLIENT: 250-sr48.hostlife.net Hello amsterdamster.com.ua [195.16.91.2]250-SIZE 52428800250-8BITMIME250-PIPELINING250-AUTH PLAIN LOGIN250 HELP

2020-04-13 22:23:14 CLIENT -> SERVER: AUTH LOGIN

2020-04-13 22:23:14 SERVER -> CLIENT: 334 VXNlcm5hbWU6

2020-04-13 22:23:14 CLIENT -> SERVER:

2020-04-13 22:23:16 SERVER -> CLIENT: 535 Incorrect authentication data

2020-04-13 22:23:16 SMTP ERROR: Username command failed: 535 Incorrect authentication data

SMTP Error: Could not authenticate.

2020-04-13 22:23:16 CLIENT -> SERVER: QUIT

2020-04-13 22:23:16 SERVER -> CLIENT: 221 sr48.hostlife.net closing connection

2020-04-13 22:23:16 Connection: closed

SMTP Error: Could not authenticate.

SMTP Error: Could not authenticate.WPMailSMTP\MailCatcher Object
(
[action_function] => \WPMailSMTP\Processor::send_callback
[Version] => 5.2.27
[Priority] =>
[CharSet] => UTF-8
[ContentType] => text/html
[Encoding] => 8bit
[ErrorInfo] => SMTP Error: Could not authenticate.
[From] => info@amsterdamster.com.ua
[FromName] => Amster Damster
[Sender] => info@amsterdamster.com.ua
[ReturnPath] =>
[Subject] => Нове замовлення від <>
[Body] =>

[AltBody] =>
[Ical] =>
[MIMEBody:protected] =>

[MIMEHeader:protected] => Date: Mon, 13 Apr 2020 22:23:14 +0000
To: info@amsterdamster.com.ua
From: Amster Damster
Reply-To: info@amsterdamster.com.ua
Subject: =?UTF-8?B?0J3QvtCy0LUg0LfQsNC80L7QstC70LXQvdC90Y8g0LLRltC0ICA8Pg==?=
Message-ID:
X-Mailer: WPMailSMTP/Mailer/smtp 1.9.0
MIME-Version: 1.0
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 8bit

[mailHeader:protected] =>
[WordWrap] => 0
[Mailer] => smtp
[Sendmail] => /usr/sbin/sendmail
[UseSendmailOptions] => 1
[PluginDir] =>
[ConfirmReadingTo] =>
[Hostname] =>
[MessageID] =>
[MessageDate] =>
[Host] => mail.amsterdamster.com.ua
[Port] => 465
[Helo] =>
[SMTPSecure] => ssl
[SMTPAutoTLS] => 1
[SMTPAuth] => 1
[SMTPOptions] => Array
(
)

[Username] =>
[Password] =>
[AuthType] =>
[Realm] =>
[Workstation] =>
[Timeout] => 300
[SMTPDebug] => 3
[Debugoutput] => html
[SMTPKeepAlive] =>
[SingleTo] =>
[SingleToArray] => Array
(
)

[do_verp] =>
[AllowEmpty] =>
[LE] =>

[DKIM_selector] =>
[DKIM_identity] =>
[DKIM_passphrase] =>
[DKIM_domain] =>
[DKIM_private] =>
[DKIM_private_string] =>
[XMailer] => WPMailSMTP/Mailer/smtp 1.9.0
[smtp:protected] => SMTP Object
(
[Version] => 5.2.27
[SMTP_PORT] => 25
[CRLF] =>

[do_debug] => 3
[Debugoutput] => html
[do_verp] =>
[Timeout] => 300
[Timelimit] => 300
[smtp_transaction_id_patterns:protected] => Array
(
[exim] => /[0-9]{3} OK id=(.*)/
[sendmail] => /[0-9]{3} 2.0.0 (.*) Message/
[postfix] => /[0-9]{3} 2.0.0 Ok: queued as (.*)/
)

[last_smtp_transaction_id:protected] =>
[smtp_conn:protected] =>
[error:protected] => Array
(
[error] =>
[detail] =>
[smtp_code] =>
[smtp_code_ex] =>
)

[helo_rply:protected] =>
[server_caps:protected] =>
[last_reply:protected] => 221 sr48.hostlife.net closing connection

)

[to:protected] => Array
(
[0] => Array
(
[0] => info@amsterdamster.com.ua
[1] =>
)

)

[cc:protected] => Array
(
)

[bcc:protected] => Array
(
[0] => Array
(
[0] => artem.manhattan@gmail.com
[1] =>
)

[1] => Array
(
[0] => webchef.online@gmail.com
[1] =>
)

)

[ReplyTo:protected] => Array
(
[info@amsterdamster.com.ua] => Array
(
[0] => info@amsterdamster.com.ua
[1] =>
)

)

[all_recipients:protected] => Array
(
[info@amsterdamster.com.ua] => 1
[artem.manhattan@gmail.com] => 1
[webchef.online@gmail.com] => 1
)

[RecipientsQueue:protected] => Array
(
)

[ReplyToQueue:protected] => Array
(
)

[attachment:protected] => Array
(
)

[CustomHeader:protected] => Array
(
)

[lastMessageID:protected] =>
[message_type:protected] => plain
[boundary:protected] => Array
(
[1] => b1_f7cbd9f57ea4d4b239478f633e0ee613
[2] => b2_f7cbd9f57ea4d4b239478f633e0ee613
[3] => b3_f7cbd9f57ea4d4b239478f633e0ee613
)

[language:protected] => Array
(
[authenticate] => SMTP Error: Could not authenticate.
[connect_host] => SMTP Error: Could not connect to SMTP host.
[data_not_accepted] => SMTP Error: data not accepted.
[empty_message] => Message body empty
[encoding] => Unknown encoding:
[execute] => Could not execute:
[file_access] => Could not access file:
[file_open] => File Error: Could not open file:
[from_failed] => The following From address failed:
[instantiate] => Could not instantiate mail function.
[invalid_address] => Invalid address:
[mailer_not_supported] => mailer is not supported.
[provide_address] => You must provide at least one recipient email address.
[recipients_failed] => SMTP Error: The following recipients failed:
[signing] => Signing Error:
[smtp_connect_failed] => SMTP connect() failed.
[smtp_error] => SMTP server error:
[variable_set] => Cannot set or reset variable:
[extension_missing] => Extension missing:
)

[error_count:protected] => 2
[sign_cert_file:protected] =>
[sign_key_file:protected] =>
[sign_extracerts_file:protected] =>
[sign_key_pass:protected] =>
[exceptions:protected] => 1
[uniqueid:protected] => f7cbd9f57ea4d4b239478f633e0ee613
)

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