authenication error

  • Resolved jc786

    (@jc786)


    2 years, 11 months ago

    HI,
    I have recently moved to Siteground Hosting and suddenly my emails stopped sending. My email is with G-Suite (Legacy version) and i have checked all the SMTP settings and the MX records on the dns settings and everything is fine. Siteground Support have not been able to find a solution.
    PLease help.

Viewing 1 replies (of 1 total)
  • Plugin Author Gregor Capuder

    (@capuderg)

    2 years, 11 months ago

    Hi @jc786,

    could you please send an Email Test, by going to the WP Mail SMTP > Settings > Email Test.

    If the email test fails, please copy the debug log and paste it here, so we can inspect what the issue could be.

    Also, which version of our plugin are you using? And which mailer (Gmail or Other SMTP)?

    Take care!

Viewing 1 replies (of 1 total)
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